Shoprunner vs. Refundid
Take a look at this side-by-side comparison of Shoprunner, Refundid, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
Refundid
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
Refundid
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
Refundid
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
Refundid
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
Refundid
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
Refundid
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
Refundid
AfterShip Returns
Warranty
Data Security
Shoprunner
Refundid
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
Refundid
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Shoprunner, Refundid, and AfterShip Returns Customers
kate spade new yorkSalesforce Commerce Cloud
HUGO BOSSSalesforce Commerce Cloud
AllbirdsShopify
DISSHShopify
Billy JShopify
AMR Hair & BeautyShopify
HexClad CookwareShopify
ShokzShopify
Timex USShopify
Total Customers by Region
Top 2 Regions of Shoprunner Customers
- United States (21-30 Customers)
- Germany (1-10 Customers)
Top 3 Regions of Refundid Customers
- Australia (51-100 Customers)
- United States (1-10 Customers)
- New Zealand (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Shoprunner Customers
- Apparel (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
- Food & Drink (1-10 Customers)
Top 3 Categories of Refundid Customers
- Apparel (51-100 Customers)
- Health (1-10 Customers)
- Sports (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Shoprunner Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of Refundid Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Shoprunner, Refundid, and AfterShip Returns.
Shoprunner
Refundid
AfterShip Returns
Returns Management
- Admin PortalShoprunnerRefundidAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerRefundidAfterShip Returns
- Return Request FilteringShoprunnerRefundidAfterShip Returns
- RMA CSV ExportShoprunnerRefundidAfterShip Returns
- Multi-Currency SupportShoprunnerRefundidAfterShip Returns
- Return request or label expirationShoprunnerRefundidAfterShip Returns
- Shopify Resolution TaggingShoprunnerRefundidAfterShip Returns
- Edit RMAShoprunnerRefundidAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerRefundidAfterShip Returns
- Return Sub-ReasonsShoprunnerRefundidAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerRefundidAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerRefundidAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerRefundidAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerRefundidAfterShip Returns
- Exchange Order TrackingShoprunnerRefundidAfterShip Returns
- IncentivesShoprunnerRefundidAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerRefundidAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerRefundidAfterShip Returns
- Inventory Data SyncShoprunnerRefundidAfterShip Returns
- Minimum Inventory ThresholdShoprunnerRefundidAfterShip Returns
- Fulfillment Hold/ControlShoprunnerRefundidAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerRefundidAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerRefundidAfterShip Returns
- Conditional ResolutionsShoprunnerRefundidAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerRefundidAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerRefundidAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerRefundidAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerRefundidAfterShip Returns
- BlocklistShoprunnerRefundidAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerRefundidAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerRefundidAfterShip Returns
- Remove Solution BrandingShoprunnerRefundidAfterShip Returns
- Multi-Language EmailsShoprunnerRefundidAfterShip Returns
- Internal Merchant NotificationsShoprunnerRefundidAfterShip Returns
- Email Types (Returns Status)ShoprunnerRefundidAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerRefundidAfterShip Returns
- Multi-Language SupportShoprunnerRefundidAfterShip Returns
- Custom Domain with SSLShoprunnerRefundidAfterShip Returns
- Google Analytics TrackingShoprunnerRefundidAfterShip Returns
- Embedded ReturnsShoprunnerRefundidAfterShip Returns
- Remove Solution Provider BrandingShoprunnerRefundidAfterShip Returns
- Support Chat BoxShoprunnerRefundidAfterShip Returns
Analytics
- Analytics DashboardShoprunnerRefundidAfterShip Returns
- CSV Export/DownloadShoprunnerRefundidAfterShip Returns
- Report EmailingShoprunnerRefundidAfterShip Returns
- Analytics BenchmarkingShoprunnerRefundidAfterShip Returns
- Reports TypesShoprunnerRefundidAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerRefundidAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerRefundidAfterShip Returns39
- eCommerce PlatformsShoprunnerRefundidAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerRefundidAfterShip Returns
- Tech Partners & SolutionsShoprunnerRefundidAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerRefundidAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerRefundidAfterShip Returns
- Returns APIShoprunnerRefundidAfterShip Returns
Data Security
- SOC2ShoprunnerRefundidAfterShip Returns
- ISO27001ShoprunnerRefundidAfterShip Returns
- GDPRShoprunnerRefundidAfterShip Returns
Pricing Comparison
Shoprunner Pricing
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You can subscribe to receive the data updates.Refundid Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year