Shoprunner vs. Returnly
Take a look at this side-by-side comparison of Shoprunner, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
Returnly
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
Returnly
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
Returnly
AfterShip Returns
Warranty
Data Security
Shoprunner
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Shoprunner, Returnly, and AfterShip Returns.
Shoprunner
Returnly
AfterShip Returns
Returns Management
- Admin PortalShoprunnerReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerReturnlyAfterShip Returns
- Return Request FilteringShoprunnerReturnlyAfterShip Returns
- RMA CSV ExportShoprunnerReturnlyAfterShip Returns
- Multi-Currency SupportShoprunnerReturnlyAfterShip Returns
- Return request or label expirationShoprunnerReturnlyAfterShip Returns
- Shopify Resolution TaggingShoprunnerReturnlyAfterShip Returns
- Edit RMAShoprunnerReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerReturnlyAfterShip Returns
- Return Sub-ReasonsShoprunnerReturnlyAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerReturnlyAfterShip Returns
- Exchange Order TrackingShoprunnerReturnlyAfterShip Returns
- IncentivesShoprunnerReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerReturnlyAfterShip Returns
- Inventory Data SyncShoprunnerReturnlyAfterShip Returns
- Minimum Inventory ThresholdShoprunnerReturnlyAfterShip Returns
- Fulfillment Hold/ControlShoprunnerReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerReturnlyAfterShip Returns
- Conditional ResolutionsShoprunnerReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerReturnlyAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerReturnlyAfterShip Returns
- BlocklistShoprunnerReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerReturnlyAfterShip Returns
- Remove Solution BrandingShoprunnerReturnlyAfterShip Returns
- Multi-Language EmailsShoprunnerReturnlyAfterShip Returns
- Internal Merchant NotificationsShoprunnerReturnlyAfterShip Returns
- Email Types (Returns Status)ShoprunnerReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerReturnlyAfterShip Returns
- Multi-Language SupportShoprunnerReturnlyAfterShip Returns
- Custom Domain with SSLShoprunnerReturnlyAfterShip Returns
- Google Analytics TrackingShoprunnerReturnlyAfterShip Returns
- Embedded ReturnsShoprunnerReturnlyAfterShip Returns
- Remove Solution Provider BrandingShoprunnerReturnlyAfterShip Returns
- Support Chat BoxShoprunnerReturnlyAfterShip Returns
Analytics
- Analytics DashboardShoprunnerReturnlyAfterShip Returns
- CSV Export/DownloadShoprunnerReturnlyAfterShip Returns
- Report EmailingShoprunnerReturnlyAfterShip Returns
- Analytics BenchmarkingShoprunnerReturnlyAfterShip Returns
- Reports TypesShoprunnerReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerReturnlyAfterShip Returns39
- eCommerce PlatformsShoprunnerReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerReturnlyAfterShip Returns
- Tech Partners & SolutionsShoprunnerReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerReturnlyAfterShip Returns
- Returns APIShoprunnerReturnlyAfterShip Returns
Data Security
- SOC2ShoprunnerReturnlyAfterShip Returns
- ISO27001ShoprunnerReturnlyAfterShip Returns
- GDPRShoprunnerReturnlyAfterShip Returns
Pricing Comparison
Shoprunner Pricing
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You can subscribe to receive the data updates.Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year