Shoprunner vs. ShippyPro
Take a look at this side-by-side comparison of Shoprunner, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
ShippyPro
AfterShip Returns
Warranty
Data Security
Shoprunner
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Shoprunner, ShippyPro, and AfterShip Returns.
Shoprunner
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalShoprunnerShippyProAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerShippyProAfterShip Returns
- Return Request FilteringShoprunnerShippyProAfterShip Returns
- RMA CSV ExportShoprunnerShippyProAfterShip Returns
- Multi-Currency SupportShoprunnerShippyProAfterShip Returns
- Return request or label expirationShoprunnerShippyProAfterShip Returns
- Shopify Resolution TaggingShoprunnerShippyProAfterShip Returns
- Edit RMAShoprunnerShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerShippyProAfterShip Returns
- Return Sub-ReasonsShoprunnerShippyProAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerShippyProAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerShippyProAfterShip Returns
- Exchange Order TrackingShoprunnerShippyProAfterShip Returns
- IncentivesShoprunnerShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerShippyProAfterShip Returns
- Inventory Data SyncShoprunnerShippyProAfterShip Returns
- Minimum Inventory ThresholdShoprunnerShippyProAfterShip Returns
- Fulfillment Hold/ControlShoprunnerShippyProAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerShippyProAfterShip Returns
- Conditional ResolutionsShoprunnerShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerShippyProAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerShippyProAfterShip Returns
- BlocklistShoprunnerShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerShippyProAfterShip Returns
- Remove Solution BrandingShoprunnerShippyProAfterShip Returns
- Multi-Language EmailsShoprunnerShippyProAfterShip Returns
- Internal Merchant NotificationsShoprunnerShippyProAfterShip Returns
- Email Types (Returns Status)ShoprunnerShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerShippyProAfterShip Returns
- Multi-Language SupportShoprunnerShippyProAfterShip Returns
- Custom Domain with SSLShoprunnerShippyProAfterShip Returns
- Google Analytics TrackingShoprunnerShippyProAfterShip Returns
- Embedded ReturnsShoprunnerShippyProAfterShip Returns
- Remove Solution Provider BrandingShoprunnerShippyProAfterShip Returns
- Support Chat BoxShoprunnerShippyProAfterShip Returns
Analytics
- Analytics DashboardShoprunnerShippyProAfterShip Returns
- CSV Export/DownloadShoprunnerShippyProAfterShip Returns
- Report EmailingShoprunnerShippyProAfterShip Returns
- Analytics BenchmarkingShoprunnerShippyProAfterShip Returns
- Reports TypesShoprunnerShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerShippyProAfterShip Returns39
- eCommerce PlatformsShoprunnerShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerShippyProAfterShip Returns
- Tech Partners & SolutionsShoprunnerShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerShippyProAfterShip Returns
- Returns APIShoprunnerShippyProAfterShip Returns
Data Security
- SOC2ShoprunnerShippyProAfterShip Returns
- ISO27001ShoprunnerShippyProAfterShip Returns
- GDPRShoprunnerShippyProAfterShip Returns
Pricing Comparison
Shoprunner Pricing
We don't have enough data
You can subscribe to receive the data updates.ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year