Shoprunner vs. Return Rabbit
Take a look at this side-by-side comparison of Shoprunner, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
Return Rabbit
AfterShip Returns
Warranty
Data Security
Shoprunner
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Shoprunner, Return Rabbit, and AfterShip Returns Customers
kate spade new yorkSalesforce Commerce Cloud
HUGO BOSSSalesforce Commerce Cloud
AllbirdsShopify
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
HexClad CookwareShopify
ShokzShopify
Timex USShopify
Total Customers by Region
Top 2 Regions of Shoprunner Customers
- United States (21-30 Customers)
- Germany (1-10 Customers)
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Shoprunner Customers
- Apparel (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
- Food & Drink (1-10 Customers)
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Shoprunner Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Shoprunner, Return Rabbit, and AfterShip Returns.
Shoprunner
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalShoprunnerReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerReturn RabbitAfterShip Returns
- Return Request FilteringShoprunnerReturn RabbitAfterShip Returns
- RMA CSV ExportShoprunnerReturn RabbitAfterShip Returns
- Multi-Currency SupportShoprunnerReturn RabbitAfterShip Returns
- Return request or label expirationShoprunnerReturn RabbitAfterShip Returns
- Shopify Resolution TaggingShoprunnerReturn RabbitAfterShip Returns
- Edit RMAShoprunnerReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerReturn RabbitAfterShip Returns
- Return Sub-ReasonsShoprunnerReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerReturn RabbitAfterShip Returns
- Exchange Order TrackingShoprunnerReturn RabbitAfterShip Returns
- IncentivesShoprunnerReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerReturn RabbitAfterShip Returns
- Inventory Data SyncShoprunnerReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdShoprunnerReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlShoprunnerReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerReturn RabbitAfterShip Returns
- Conditional ResolutionsShoprunnerReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerReturn RabbitAfterShip Returns
- BlocklistShoprunnerReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerReturn RabbitAfterShip Returns
- Remove Solution BrandingShoprunnerReturn RabbitAfterShip Returns
- Multi-Language EmailsShoprunnerReturn RabbitAfterShip Returns
- Internal Merchant NotificationsShoprunnerReturn RabbitAfterShip Returns
- Email Types (Returns Status)ShoprunnerReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerReturn RabbitAfterShip Returns
- Multi-Language SupportShoprunnerReturn RabbitAfterShip Returns
- Custom Domain with SSLShoprunnerReturn RabbitAfterShip Returns
- Google Analytics TrackingShoprunnerReturn RabbitAfterShip Returns
- Embedded ReturnsShoprunnerReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingShoprunnerReturn RabbitAfterShip Returns
- Support Chat BoxShoprunnerReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardShoprunnerReturn RabbitAfterShip Returns
- CSV Export/DownloadShoprunnerReturn RabbitAfterShip Returns
- Report EmailingShoprunnerReturn RabbitAfterShip Returns
- Analytics BenchmarkingShoprunnerReturn RabbitAfterShip Returns
- Reports TypesShoprunnerReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerReturn RabbitAfterShip Returns39
- eCommerce PlatformsShoprunnerReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerReturn RabbitAfterShip Returns
- Tech Partners & SolutionsShoprunnerReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerReturn RabbitAfterShip Returns
- Returns APIShoprunnerReturn RabbitAfterShip Returns
Data Security
- SOC2ShoprunnerReturn RabbitAfterShip Returns
- ISO27001ShoprunnerReturn RabbitAfterShip Returns
- GDPRShoprunnerReturn RabbitAfterShip Returns
Pricing Comparison
Shoprunner Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year