Shoprunner vs. Synctrack Returns and Exchanges (Returns Drive)
Take a look at this side-by-side comparison of Shoprunner, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Shoprunner
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
Synctrack Returns and Exchanges (Returns Drive)
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Warranty
Data Security
Shoprunner
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Shoprunner, Synctrack Returns and Exchanges (Returns Drive) , and AfterShip Returns.
Shoprunner
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Returns Management
- Admin PortalShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Request FilteringShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- RMA CSV ExportShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Currency SupportShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return request or label expirationShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Shopify Resolution TaggingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Edit RMAShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Sub-ReasonsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Reason Multi-Language SupportShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Exchange Order TrackingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- IncentivesShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Inventory Data SyncShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Minimum Inventory ThresholdShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Fulfillment Hold/ControlShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Conditional ResolutionsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Eligibility Rules
- Return WindowShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- BlocklistShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution BrandingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language EmailsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Internal Merchant NotificationsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Email Types (Returns Status)ShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language SupportShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Custom Domain with SSLShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Google Analytics TrackingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Embedded ReturnsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution Provider BrandingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Support Chat BoxShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Analytics
- Analytics DashboardShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- CSV Export/DownloadShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Report EmailingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Analytics BenchmarkingShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Reports TypesShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns39
- eCommerce PlatformsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Tech Partners & SolutionsShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Returns APIShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Data Security
- SOC2ShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- ISO27001ShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- GDPRShoprunnerSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Pricing Comparison
Shoprunner Pricing
We don't have enough data
You can subscribe to receive the data updates.Synctrack Returns and Exchanges (Returns Drive) Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year