Return Logic

Return Logic Overview

Return Logic Pricing

Essential$299/month

Business$599/month

EnterpriseCustom

Note: Pricing information is subject to change. Please visit the official Return Logic website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

Discover What's Trending

Return Logic Features

Returns Management

Admin Portal
Admin portal - Multi-Language Support
Return Request Filtering
RMA CSV Export
Multi-Currency Support
Return request or label expiration
Shopify Resolution Tagging
Edit RMA

Returns Reason

Return Reasons by Group
Return Sub-Reasons
Return Reason Multi-Language Support
Mandatory Comment and Photo Upload

Exchange Management

Exchanges Available Platform
Shopify/Shopify Plus
Instant Exchange
Exchange Order Tracking
Incentives
Extra Credit via Fixed Amount

Warranty Management

Warranty
Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)

Fulfillment

Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control

Return Resolutions

Return Resolution
Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
Automatic Out-of-Stock Resolutions
Conditional Resolutions
By Product SKU, Tag, or Type; By Return Reason
Instant Refund

Eligibility Rules

Return Window
Fulfillment Date; Order Date; Conditional by Product Tag or Type / Event Date
Eligibility Rules
Limit to One Request per Order; Bundle & Partial Returns
Bundle & Partial Returns
Blocklist
Product Type; Product Tag; SKU
Allowlist/Exception List

Return Notifications

Customizable Return Notification Emails
Remove Solution Branding
Multi-Language Emails
Internal Merchant Notifications
Email Types (Returns Status)
Return Request Received / Approved / Rejected; Return Reminder; Items Returned; Request Resolved

Branded Returns Page

Page Editor
Multi-Language Support
Custom Domain with SSL
Google Analytics Tracking
Embedded Returns
Remove Solution Provider Branding
Support Chat Box
Requires 3PL/Integration

Analytics

Analytics Dashboard
CSV Export/Download
Report Emailing
Analytics Benchmarking
Reports Types
Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/Region

Return Fraud Management

Fraud Detection
No mention of fraud detection

Third-Party Integrations

Carriers Integration
1
eCommerce Platforms
Shopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
Custom eCommerce Platform
Tech Partners & Solutions
7 (Gorgias, Zendesk, Celigo)
3PLs & Warehouses
ShipHero; ShipBob
Webhook Connection
Returns API

Data Security

SOC2
ISO27001
GDPR