top banner main image
Start for free. Then get your first month for just $1 on select plans.
Start for free
/
Book a demo

Return Logic

Returns
top store banner desktop main image

Return Logic Overview

Return Logic Pricing

Essential$299/month
Business$599/month
EnterpriseCustom
Note: Pricing information is subject to change. Please visit the official Return Logic website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

Top Return Logic Alternatives & Compare

Return Logic
VS
AfterShip Returns
Return Logic
VS
Returnless
Return Logic
VS
YANTRA Reverse Logistics

Return Logic Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
    Shopify/Shopify Plus
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives
    Extra Credit via Fixed Amount

Warranty Management

  • Warranty
    Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
    Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
    By Product SKU, Tag, or Type; By Return Reason
  • Instant Refund

Eligibility Rules

  • Return Window
    Fulfillment Date; Order Date; Conditional by Product Tag or Type / Event Date
  • Eligibility Rules
    Limit to One Request per Order; Bundle & Partial Returns
  • Bundle & Partial Returns
  • Blocklist
    Product Type; Product Tag; SKU
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)
    Return Request Received / Approved / Rejected; Return Reminder; Items Returned; Request Resolved

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box
    Requires 3PL/Integration

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types
    Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/Region

Return Fraud Management

  • Fraud Detection
    No mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    1
  • eCommerce Platforms
    Shopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
  • Custom eCommerce Platform
  • Tech Partners & Solutions
    7 (Gorgias, Zendesk, Celigo)
  • 3PLs & Warehouses
    ShipHero; ShipBob
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR