ReturnGO vs. ReturnBear
Take a look at this side-by-side comparison of ReturnGO, ReturnBear, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
ReturnBear
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
ReturnBear
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
ReturnBear
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
ReturnBear
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
ReturnBear
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
ReturnBear
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
ReturnBear
AfterShip Returns
Warranty
Data Security
ReturnGO
ReturnBear
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
ReturnBear
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ReturnGO, ReturnBear, and AfterShip Returns Customers
Mythical StoreShopify
Buffalo Jackson Trading Co.Shopify
Soko GlamShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of ReturnGO Customers
- United States (501-1K Customers)
- Australia (201-300 Customers)
- United Kingdom (101-200 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ReturnGO Customers
- Apparel (501-1K Customers)
- Beauty & Fitness (51-100 Customers)
- Sports (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ReturnGO Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (31-50 Customers)
- $10.00M to $100.00M (101-200 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among ReturnGo, ReturnBear, and AfterShip Returns.
ReturnGo
ReturnBear
AfterShip Returns
Returns Management
- Admin PortalReturnGoReturnBearAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoReturnBearAfterShip Returns
- Return Request FilteringReturnGoReturnBearAfterShip Returns
- RMA CSV ExportReturnGoReturnBearAfterShip Returns
- Multi-Currency SupportReturnGoReturnBearAfterShip Returns
- Return request or label expirationReturnGoReturnBearAfterShip Returns
- Shopify Resolution TaggingReturnGoReturnBearAfterShip Returns
- Edit RMAReturnGoReturnBearAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoReturnBearAfterShip Returns
- Return Sub-ReasonsReturnGoReturnBearAfterShip Returns
- Return Reason Multi-Language SupportReturnGoReturnBearAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoReturnBearAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusReturnBearAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoReturnBearAfterShip Returns
- Exchange Order TrackingReturnGoReturnBearAfterShip Returns
- IncentivesReturnGoReturnBearAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalReturnBearAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoReturnBearAfterShip Returns
- Inventory Data SyncReturnGoReturnBearAfterShip Returns
- Minimum Inventory ThresholdReturnGoReturnBearAfterShip Returns
- Fulfillment Hold/ControlReturnGoReturnBearAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturnBearAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoReturnBearAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturnBearAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoReturnBearAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturnBearAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsReturnBearAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoReturnBearAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeReturnBearAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoReturnBearAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoReturnBearAfterShip Returns
- Remove Solution BrandingReturnGoReturnBearAfterShip Returns
- Multi-Language EmailsReturnGoReturnBearAfterShip Returns
- Internal Merchant NotificationsReturnGoReturnBearAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedReturnBearAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoReturnBearAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportReturnBearAfterShip Returns
- Custom Domain with SSLReturnGoReturnBearAfterShip Returns
- Google Analytics TrackingReturnGoReturnBearAfterShip Returns
- Embedded ReturnsReturnGoReturnBearAfterShip Returns
- Remove Solution Provider BrandingReturnGoReturnBearAfterShip Returns
- Support Chat BoxReturnGoReturnBearAfterShip Returns
Analytics
- Analytics DashboardReturnGoReturnBearAfterShip Returns
- CSV Export/DownloadReturnGoReturnBearAfterShip Returns
- Report EmailingReturnGoReturnBearAfterShip Returns
- Analytics BenchmarkingReturnGoReturnBearAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeReturnBearAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionReturnBearAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20ReturnBearAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyReturnBearAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoReturnBearAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)ReturnBearAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobReturnBearAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoReturnBearAfterShip Returns
- Returns APIReturnGoReturnBearAfterShip Returns
Data Security
- SOC2ReturnGoReturnBearAfterShip Returns
- ISO27001ReturnGoReturnBearAfterShip Returns
- GDPRReturnGoReturnBearAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
ReturnBear Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year