ReturnBear
ReturnBear Overview
ReturnBear is an end-to-end ecommerce returns platform for single day verified refunds. Ambitious ecommerce brands turn to ReturnBear when they are: - Sick of high return costs eating into margins - Dissatisfied with status quo returns experiences that are leading to bad customer reviews and hampering sales growth - Frustrated with stitching together solutions - Unhappy with returns providers who don't actually care about customer service ReturnBear runs a network of instant refund drop-off locations and hubs in local markets to offer human verified refunds and double consolidated shipments back to central brand warehouses. We can even process returns locally and forward fulfill to the next local customer, reducing the distance that returned products need to travel. Unlike other providers, we are a true one-stop shop that provides integrated returns solutions across the entire lifecycle of an ecommerce return, covering both software AND logistics. The result is delighted consumers, 40%+ savings for brands, and a better planet. Our guarantees: 1) Free returns software. Get a consumer RMA portal, return admin, and reporting with no monthly fees, pay only for logistics. 2) 100% item recovery. Your items back or it's on us. 3) 24 hour response times. We care about you, the way you care about your customers.
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Company Information
About ReturnBear
ReturnBear is a company that specializes in providing efficient and user-friendly return management solutions for retailers and their customers. Their platform aims to simplify the process of product returns by offering features and services such as return logistics, tracking, and analytics, which help businesses improve their operations and customer satisfaction. By optimizing the returns process, ReturnBear assists retailers in reducing costs and enhancing the consumer experience.
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ReturnBear Features
Returns Management
- Admin Portal
- Admin portal - Multi-Language Support
- Return Request Filtering
- RMA CSV Export
- Multi-Currency Support
- Return request or label expiration
- Shopify Resolution Tagging
- Edit RMA
Returns Reason
- Return Reasons by Group
- Return Sub-Reasons
- Return Reason Multi-Language Support
- Mandatory Comment and Photo Upload
Exchange Management
- Exchanges Available Platform
- Instant Exchange
- Exchange Order Tracking
- Incentives
Warranty Management
- Warranty
Fulfillment
- Auto-Create New Shopify Order
- Inventory Data Sync
- Minimum Inventory Threshold
- Fulfillment Hold/Control
Return Resolutions
- Return Resolution
- Automatic Out-of-Stock Resolutions
- Conditional Resolutions
- Instant Refund
Eligibility Rules
- Return Window
- Eligibility Rules
- Bundle & Partial Returns
- Blocklist
- Allowlist/Exception List
Return Notifications
- Customizable Return Notification Emails
- Remove Solution Branding
- Multi-Language Emails
- Internal Merchant Notifications
- Email Types (Returns Status)
Branded Returns Page
- Page Editor
- Multi-Language Support
- Custom Domain with SSL
- Google Analytics Tracking
- Embedded Returns
- Remove Solution Provider Branding
- Support Chat Box
Analytics
- Analytics Dashboard
- CSV Export/Download
- Report Emailing
- Analytics Benchmarking
- Reports Types
Return Fraud Management
- Fraud Detection
Third-Party Integrations
- Carriers Integration
- eCommerce Platforms
- Custom eCommerce Platform
- Tech Partners & Solutions
- 3PLs & Warehouses
- Webhook Connection
- Returns API
Data Security
- SOC2
- ISO27001
- GDPR