ReturnGO vs. Return Magic
Take a look at this side-by-side comparison of ReturnGO, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
Return Magic
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
Return Magic
AfterShip Returns
Warranty
Data Security
ReturnGO
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among ReturnGo, Return Magic, and AfterShip Returns.
ReturnGo
Return Magic
AfterShip Returns
Returns Management
- Admin PortalReturnGoReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoReturn MagicAfterShip Returns
- Return Request FilteringReturnGoReturn MagicAfterShip Returns
- RMA CSV ExportReturnGoReturn MagicAfterShip Returns
- Multi-Currency SupportReturnGoReturn MagicAfterShip Returns
- Return request or label expirationReturnGoReturn MagicAfterShip Returns
- Shopify Resolution TaggingReturnGoReturn MagicAfterShip Returns
- Edit RMAReturnGoReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoReturn MagicAfterShip Returns
- Return Sub-ReasonsReturnGoReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportReturnGoReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoReturn MagicAfterShip Returns
- Exchange Order TrackingReturnGoReturn MagicAfterShip Returns
- IncentivesReturnGoReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoReturn MagicAfterShip Returns
- Inventory Data SyncReturnGoReturn MagicAfterShip Returns
- Minimum Inventory ThresholdReturnGoReturn MagicAfterShip Returns
- Fulfillment Hold/ControlReturnGoReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoReturn MagicAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoReturn MagicAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoReturn MagicAfterShip Returns
- Remove Solution BrandingReturnGoReturn MagicAfterShip Returns
- Multi-Language EmailsReturnGoReturn MagicAfterShip Returns
- Internal Merchant NotificationsReturnGoReturn MagicAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoReturn MagicAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportReturn MagicAfterShip Returns
- Custom Domain with SSLReturnGoReturn MagicAfterShip Returns
- Google Analytics TrackingReturnGoReturn MagicAfterShip Returns
- Embedded ReturnsReturnGoReturn MagicAfterShip Returns
- Remove Solution Provider BrandingReturnGoReturn MagicAfterShip Returns
- Support Chat BoxReturnGoReturn MagicAfterShip Returns
Analytics
- Analytics DashboardReturnGoReturn MagicAfterShip Returns
- CSV Export/DownloadReturnGoReturn MagicAfterShip Returns
- Report EmailingReturnGoReturn MagicAfterShip Returns
- Analytics BenchmarkingReturnGoReturn MagicAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20Return MagicAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoReturn MagicAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)Return MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoReturn MagicAfterShip Returns
- Returns APIReturnGoReturn MagicAfterShip Returns
Data Security
- SOC2ReturnGoReturn MagicAfterShip Returns
- ISO27001ReturnGoReturn MagicAfterShip Returns
- GDPRReturnGoReturn MagicAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year