Optoro vs. Returnly
Take a look at this side-by-side comparison of Optoro, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Optoro
0%
Returnly
0%
AfterShip Returns
100%
Returns Management
Optoro
0%
Returnly
0%
AfterShip Returns
87%
Exchange Management
Optoro
0%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
Optoro
0%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
Optoro
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Optoro
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Optoro
Returnly
AfterShip Returns
Warranty
Data Security
Optoro
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Optoro
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Optoro, Returnly, and AfterShip Returns.
Optoro
Returnly
AfterShip Returns
Returns Management
- Admin PortalOptoroReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportOptoroReturnlyAfterShip Returns
- Return Request FilteringOptoroReturnlyAfterShip Returns
- RMA CSV ExportOptoroReturnlyAfterShip Returns
- Multi-Currency SupportOptoroReturnlyAfterShip Returns
- Return request or label expirationOptoroReturnlyAfterShip Returns
- Shopify Resolution TaggingOptoroReturnlyAfterShip Returns
- Edit RMAOptoroReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupOptoroReturnlyAfterShip Returns
- Return Sub-ReasonsOptoroReturnlyAfterShip Returns
- Return Reason Multi-Language SupportOptoroReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadOptoroReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformOptoroReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeOptoroReturnlyAfterShip Returns
- Exchange Order TrackingOptoroReturnlyAfterShip Returns
- IncentivesOptoroReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyOptoroReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderOptoroReturnlyAfterShip Returns
- Inventory Data SyncOptoroReturnlyAfterShip Returns
- Minimum Inventory ThresholdOptoroReturnlyAfterShip Returns
- Fulfillment Hold/ControlOptoroReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionOptoroReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsOptoroReturnlyAfterShip Returns
- Conditional ResolutionsOptoroReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundOptoroReturnlyAfterShip Returns
Eligibility Rules
- Return WindowOptoroReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesOptoroReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsOptoroReturnlyAfterShip Returns
- BlocklistOptoroReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListOptoroReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsOptoroReturnlyAfterShip Returns
- Remove Solution BrandingOptoroReturnlyAfterShip Returns
- Multi-Language EmailsOptoroReturnlyAfterShip Returns
- Internal Merchant NotificationsOptoroReturnlyAfterShip Returns
- Email Types (Returns Status)OptoroReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorOptoroReturnlyAfterShip Returns
- Multi-Language SupportOptoroReturnlyAfterShip Returns
- Custom Domain with SSLOptoroReturnlyAfterShip Returns
- Google Analytics TrackingOptoroReturnlyAfterShip Returns
- Embedded ReturnsOptoroReturnlyAfterShip Returns
- Remove Solution Provider BrandingOptoroReturnlyAfterShip Returns
- Support Chat BoxOptoroReturnlyAfterShip Returns
Analytics
- Analytics DashboardOptoroReturnlyAfterShip Returns
- CSV Export/DownloadOptoroReturnlyAfterShip Returns
- Report EmailingOptoroReturnlyAfterShip Returns
- Analytics BenchmarkingOptoroReturnlyAfterShip Returns
- Reports TypesOptoroReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionOptoroReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationOptoroReturnlyAfterShip Returns39
- eCommerce PlatformsOptoroReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformOptoroReturnlyAfterShip Returns
- Tech Partners & SolutionsOptoroReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesOptoroReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionOptoroReturnlyAfterShip Returns
- Returns APIOptoroReturnlyAfterShip Returns
Data Security
- SOC2OptoroReturnlyAfterShip Returns
- ISO27001OptoroReturnlyAfterShip Returns
- GDPROptoroReturnlyAfterShip Returns
Pricing Comparison
Optoro Pricing
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You can subscribe to receive the data updates.Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year