Optoro vs. Return Rabbit
Take a look at this side-by-side comparison of Optoro, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Optoro
0%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Optoro
0%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Optoro
0%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Optoro
0%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Optoro
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Optoro
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Optoro
Return Rabbit
AfterShip Returns
Warranty
Data Security
Optoro
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Optoro
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Optoro, Return Rabbit, and AfterShip Returns.
Optoro
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalOptoroReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportOptoroReturn RabbitAfterShip Returns
- Return Request FilteringOptoroReturn RabbitAfterShip Returns
- RMA CSV ExportOptoroReturn RabbitAfterShip Returns
- Multi-Currency SupportOptoroReturn RabbitAfterShip Returns
- Return request or label expirationOptoroReturn RabbitAfterShip Returns
- Shopify Resolution TaggingOptoroReturn RabbitAfterShip Returns
- Edit RMAOptoroReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupOptoroReturn RabbitAfterShip Returns
- Return Sub-ReasonsOptoroReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportOptoroReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadOptoroReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformOptoroReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeOptoroReturn RabbitAfterShip Returns
- Exchange Order TrackingOptoroReturn RabbitAfterShip Returns
- IncentivesOptoroReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyOptoroReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderOptoroReturn RabbitAfterShip Returns
- Inventory Data SyncOptoroReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdOptoroReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlOptoroReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionOptoroReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsOptoroReturn RabbitAfterShip Returns
- Conditional ResolutionsOptoroReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundOptoroReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowOptoroReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesOptoroReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsOptoroReturn RabbitAfterShip Returns
- BlocklistOptoroReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListOptoroReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsOptoroReturn RabbitAfterShip Returns
- Remove Solution BrandingOptoroReturn RabbitAfterShip Returns
- Multi-Language EmailsOptoroReturn RabbitAfterShip Returns
- Internal Merchant NotificationsOptoroReturn RabbitAfterShip Returns
- Email Types (Returns Status)OptoroReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorOptoroReturn RabbitAfterShip Returns
- Multi-Language SupportOptoroReturn RabbitAfterShip Returns
- Custom Domain with SSLOptoroReturn RabbitAfterShip Returns
- Google Analytics TrackingOptoroReturn RabbitAfterShip Returns
- Embedded ReturnsOptoroReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingOptoroReturn RabbitAfterShip Returns
- Support Chat BoxOptoroReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardOptoroReturn RabbitAfterShip Returns
- CSV Export/DownloadOptoroReturn RabbitAfterShip Returns
- Report EmailingOptoroReturn RabbitAfterShip Returns
- Analytics BenchmarkingOptoroReturn RabbitAfterShip Returns
- Reports TypesOptoroReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionOptoroReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationOptoroReturn RabbitAfterShip Returns39
- eCommerce PlatformsOptoroReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformOptoroReturn RabbitAfterShip Returns
- Tech Partners & SolutionsOptoroReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesOptoroReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionOptoroReturn RabbitAfterShip Returns
- Returns APIOptoroReturn RabbitAfterShip Returns
Data Security
- SOC2OptoroReturn RabbitAfterShip Returns
- ISO27001OptoroReturn RabbitAfterShip Returns
- GDPROptoroReturn RabbitAfterShip Returns
Pricing Comparison
Optoro Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year