Optoro vs. Seven Senders
Take a look at this side-by-side comparison of Optoro, Seven Senders, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Optoro
0%
Seven Senders
0%
AfterShip Returns
100%
Returns Management
Optoro
0%
Seven Senders
0%
AfterShip Returns
87%
Exchange Management
Optoro
0%
Seven Senders
0%
AfterShip Returns
100%
Return Resolutions
Optoro
0%
Seven Senders
0%
AfterShip Returns
75%
eCommerce Platforms
Optoro
Seven Senders
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Optoro
Seven Senders
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Optoro
Seven Senders
AfterShip Returns
Warranty
Data Security
Optoro
Seven Senders
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Optoro
Seven Senders
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Optoro, Seven Senders, and AfterShip Returns Customers
Betsey JohnsonShopify
Steve MaddenCustom Cart
DiademNYCShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 1 Regions of Optoro Customers
- United States (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Optoro Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 1 Monthly Sales Distributed of Optoro Customers
- $1.00M to $10.00M (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Optoro, Seven Senders, and AfterShip Returns.
Optoro
Seven Senders
AfterShip Returns
Returns Management
- Admin PortalOptoroSeven SendersAfterShip Returns
- Admin portal - Multi-Language SupportOptoroSeven SendersAfterShip Returns
- Return Request FilteringOptoroSeven SendersAfterShip Returns
- RMA CSV ExportOptoroSeven SendersAfterShip Returns
- Multi-Currency SupportOptoroSeven SendersAfterShip Returns
- Return request or label expirationOptoroSeven SendersAfterShip Returns
- Shopify Resolution TaggingOptoroSeven SendersAfterShip Returns
- Edit RMAOptoroSeven SendersAfterShip Returns
Returns Reason
- Return Reasons by GroupOptoroSeven SendersAfterShip Returns
- Return Sub-ReasonsOptoroSeven SendersAfterShip Returns
- Return Reason Multi-Language SupportOptoroSeven SendersAfterShip Returns
- Mandatory Comment and Photo UploadOptoroSeven SendersAfterShip Returns
Exchange Management
- Exchanges Available PlatformOptoroSeven SendersAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeOptoroSeven SendersAfterShip Returns
- Exchange Order TrackingOptoroSeven SendersAfterShip Returns
- IncentivesOptoroSeven SendersAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyOptoroSeven SendersAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderOptoroSeven SendersAfterShip Returns
- Inventory Data SyncOptoroSeven SendersAfterShip Returns
- Minimum Inventory ThresholdOptoroSeven SendersAfterShip Returns
- Fulfillment Hold/ControlOptoroSeven SendersAfterShip Returns
Return Resolutions
- Return ResolutionOptoroSeven SendersAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsOptoroSeven SendersAfterShip Returns
- Conditional ResolutionsOptoroSeven SendersAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundOptoroSeven SendersAfterShip Returns
Eligibility Rules
- Return WindowOptoroSeven SendersAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesOptoroSeven SendersAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsOptoroSeven SendersAfterShip Returns
- BlocklistOptoroSeven SendersAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListOptoroSeven SendersAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsOptoroSeven SendersAfterShip Returns
- Remove Solution BrandingOptoroSeven SendersAfterShip Returns
- Multi-Language EmailsOptoroSeven SendersAfterShip Returns
- Internal Merchant NotificationsOptoroSeven SendersAfterShip Returns
- Email Types (Returns Status)OptoroSeven SendersAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorOptoroSeven SendersAfterShip Returns
- Multi-Language SupportOptoroSeven SendersAfterShip Returns
- Custom Domain with SSLOptoroSeven SendersAfterShip Returns
- Google Analytics TrackingOptoroSeven SendersAfterShip Returns
- Embedded ReturnsOptoroSeven SendersAfterShip Returns
- Remove Solution Provider BrandingOptoroSeven SendersAfterShip Returns
- Support Chat BoxOptoroSeven SendersAfterShip Returns
Analytics
- Analytics DashboardOptoroSeven SendersAfterShip Returns
- CSV Export/DownloadOptoroSeven SendersAfterShip Returns
- Report EmailingOptoroSeven SendersAfterShip Returns
- Analytics BenchmarkingOptoroSeven SendersAfterShip Returns
- Reports TypesOptoroSeven SendersAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionOptoroSeven SendersAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationOptoroSeven SendersAfterShip Returns39
- eCommerce PlatformsOptoroSeven SendersAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformOptoroSeven SendersAfterShip Returns
- Tech Partners & SolutionsOptoroSeven SendersAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesOptoroSeven SendersAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionOptoroSeven SendersAfterShip Returns
- Returns APIOptoroSeven SendersAfterShip Returns
Data Security
- SOC2OptoroSeven SendersAfterShip Returns
- ISO27001OptoroSeven SendersAfterShip Returns
- GDPROptoroSeven SendersAfterShip Returns
Pricing Comparison
Optoro Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year