Happy Returns vs. Synctrack Returns and Exchanges (Returns Drive)
Take a look at this side-by-side comparison of Happy Returns, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Happy Returns
60%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Returns Management
Happy Returns
75%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
87%
Exchange Management
Happy Returns
75%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Return Resolutions
Happy Returns
75%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
75%
eCommerce Platforms
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Synctrack Returns and Exchanges (Returns Drive)
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Happy Returns
Warranty
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Warranty
Data Security
Happy Returns
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Happy Returns
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Happy Returns, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns Customers
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
Smoko IncShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Happy Returns, Synctrack Returns and Exchanges (Returns Drive) , and AfterShip Returns.
Happy Returns
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Returns Management
- Admin PortalHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Admin portal - Multi-Language SupportHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Request FilteringHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- RMA CSV ExportHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Currency SupportHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return request or label expirationHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Shopify Resolution TaggingHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Edit RMAHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Returns Reason
- Return Reasons by GroupHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Sub-ReasonsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Reason Multi-Language SupportHappy ReturnsMust Contact SupportSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Mandatory Comment and Photo UploadHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Exchange Management
- Exchanges Available PlatformHappy ReturnsShopify/Shopify PlusSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Exchange Order TrackingHappy ReturnsIn-house exchange trackingSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- IncentivesHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyHappy ReturnsNo warranty returnsSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Inventory Data SyncHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Minimum Inventory ThresholdHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Fulfillment Hold/ControlHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Resolutions
- Return ResolutionHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Conditional ResolutionsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Eligibility Rules
- Return WindowHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- BlocklistHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;Synctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Notifications
- Customizable Return Notification EmailsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution BrandingHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language EmailsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Internal Merchant NotificationsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Email Types (Returns Status)Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language SupportHappy ReturnsMust Contact SupportSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Custom Domain with SSLHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Google Analytics TrackingHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Embedded ReturnsHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution Provider BrandingHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Support Chat BoxHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Analytics
- Analytics DashboardHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- CSV Export/DownloadHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Report EmailingHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Analytics BenchmarkingHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Reports TypesHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationHappy Returns12Synctrack Returns and Exchanges (Returns Drive)AfterShip Returns39
- eCommerce PlatformsHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Tech Partners & SolutionsHappy Returns7 (Gorgias, Celigo)Synctrack Returns and Exchanges (Returns Drive)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Returns APIHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Data Security
- SOC2Happy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- ISO27001Happy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- GDPRHappy ReturnsSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Pricing Comparison
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
Synctrack Returns and Exchanges (Returns Drive) Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year