Happy Returns vs. Return Rabbit
Take a look at this side-by-side comparison of Happy Returns, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Happy Returns
60%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Happy Returns
75%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Happy Returns
75%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Happy Returns
75%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Happy Returns
Warranty
Return Rabbit
AfterShip Returns
Warranty
Data Security
Happy Returns
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Happy Returns
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Happy Returns, Return Rabbit, and AfterShip Returns Customers
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
Smoko IncShopify
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Happy Returns, Return Rabbit, and AfterShip Returns.
Happy Returns
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalHappy ReturnsReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportHappy ReturnsReturn RabbitAfterShip Returns
- Return Request FilteringHappy ReturnsReturn RabbitAfterShip Returns
- RMA CSV ExportHappy ReturnsReturn RabbitAfterShip Returns
- Multi-Currency SupportHappy ReturnsReturn RabbitAfterShip Returns
- Return request or label expirationHappy ReturnsReturn RabbitAfterShip Returns
- Shopify Resolution TaggingHappy ReturnsReturn RabbitAfterShip Returns
- Edit RMAHappy ReturnsReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupHappy ReturnsReturn RabbitAfterShip Returns
- Return Sub-ReasonsHappy ReturnsReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportHappy ReturnsMust Contact SupportReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadHappy ReturnsReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformHappy ReturnsShopify/Shopify PlusReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeHappy ReturnsReturn RabbitAfterShip Returns
- Exchange Order TrackingHappy ReturnsIn-house exchange trackingReturn RabbitAfterShip Returns
- IncentivesHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyHappy ReturnsNo warranty returnsReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderHappy ReturnsReturn RabbitAfterShip Returns
- Inventory Data SyncHappy ReturnsReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdHappy ReturnsReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlHappy ReturnsReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsHappy ReturnsReturn RabbitAfterShip Returns
- Conditional ResolutionsHappy ReturnsReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundHappy ReturnsReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesHappy ReturnsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsHappy ReturnsReturn RabbitAfterShip Returns
- BlocklistHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;Return RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListHappy ReturnsReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsHappy ReturnsReturn RabbitAfterShip Returns
- Remove Solution BrandingHappy ReturnsReturn RabbitAfterShip Returns
- Multi-Language EmailsHappy ReturnsReturn RabbitAfterShip Returns
- Internal Merchant NotificationsHappy ReturnsReturn RabbitAfterShip Returns
- Email Types (Returns Status)Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorHappy ReturnsReturn RabbitAfterShip Returns
- Multi-Language SupportHappy ReturnsMust Contact SupportReturn RabbitAfterShip Returns
- Custom Domain with SSLHappy ReturnsReturn RabbitAfterShip Returns
- Google Analytics TrackingHappy ReturnsReturn RabbitAfterShip Returns
- Embedded ReturnsHappy ReturnsReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingHappy ReturnsReturn RabbitAfterShip Returns
- Support Chat BoxHappy ReturnsReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardHappy ReturnsReturn RabbitAfterShip Returns
- CSV Export/DownloadHappy ReturnsReturn RabbitAfterShip Returns
- Report EmailingHappy ReturnsReturn RabbitAfterShip Returns
- Analytics BenchmarkingHappy ReturnsReturn RabbitAfterShip Returns
- Reports TypesHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationHappy Returns12Return RabbitAfterShip Returns39
- eCommerce PlatformsHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformHappy ReturnsReturn RabbitAfterShip Returns
- Tech Partners & SolutionsHappy Returns7 (Gorgias, Celigo)Return RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionHappy ReturnsReturn RabbitAfterShip Returns
- Returns APIHappy ReturnsReturn RabbitAfterShip Returns
Data Security
- SOC2Happy ReturnsReturn RabbitAfterShip Returns
- ISO27001Happy ReturnsReturn RabbitAfterShip Returns
- GDPRHappy ReturnsReturn RabbitAfterShip Returns
Pricing Comparison
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year