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Parcel Tracking software

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What is parcel tracking software?

Parcel tracking software is a technological solution designed to streamline the tracking and management of shipments. It helps businesses consolidate tracking information from various carriers into one centralized system, providing accurate and timely updates to both businesses and their customers.

See how AfterShip helps generate more revenue from shipment notifications
Workload Reduction65%reduction in WISMO tickets
Cost Reduction21%reduction in returns and refunds
Enhance Brand Experience3.2Xviews on the branded tracking page
Incremental Revenue23%more revenue from shipment notifications
Seamless Integration
1,100+ carrier integrations
28 eCommerce platforms
40 technology partners
Work Collaboration
SSO integration
Multiple seats & predefined roles
Customized roles and permission

How to choose parcel tracking software?

Ensure Carrier & eCommerce Platform Integration
  • ✔️ Assess carriers and eCommerce platform integration. Check if the software provides API or Webhook access for customizations.
  • ✔️ AfterShip integrates with 1100+ carriers, 28 eCommerce platforms, and 40 tech partners for seamless integration.
Check Features and Functionality
  • ✔️ Check essential features for your business, including real-time tracking, delivery notifications, and inventory management.
  • ✔️ AfterShip is designed with powerful features for enterprises, including a shipment visibility dashboard, accurate real-time tracking, branded notifications & triggers.
Customization Options
  • ✔️ Look for software that can be customized to fit your business requirements. Customization options can include branding, personalized tracking pages, and tailor-made reports.
  • ✔️ AfterShip is committed to improving brand loyalty by providing features such as branded tracking page, on-time report, and product recommendations.
User-Friendliness
  • ✔️ The software should have a user-friendly interface and easy navigation. It should be intuitive for your team to use and require minimal training.
  • ✔️ AfterShip is recognized for exceptional service, which is evidenced by winning the Capterra 2023 awards for Best Value and Best Ease of Use.
Security and Data Privacy
  • ✔️ As shipment tracking involves sensitive business data, ensure that the software follows industry-standard security protocols and data privacy regulations.
  • ✔️ With ISO 27001 Certification, SOC2 compliance, GDPR Compliance and CCPA Compliance, you can get peace of mind at AfterShip.
Customer Support
  • ✔️ Ensure the software vendor offers responsive customer support, including technical assistance and training resources.
  • ✔️ AfterShip is always available to resolve your inquiries by offering 24X7 chat & email, dedicated account manager and 99.9% uptime SLA.
Find your optimal software solution
This chart displays the market share of the top 10 Parcel Tracking software in 2025, highlighting the most popular tools used by online merchants.1. 17TRACK leads with a notable 37.12% share.2. In second place, Parcel Panel at 29.76% share.3. Meanwhile, Track123 at 16.83% share.
17TRACK37.12 %Parcel Panel29.76 %Track12316.83 %Aftership Tracking8.09 %TrackingMore5.2 %Tracktor2 %PostShip0.44 %Narvar Track0.21 %Wonderment0.19 %Rush0.16 %
  1. S
    Shopify Product Reviews31K-50K installs
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    Track12331K-50K installs
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    Google Maps31K-50K installs
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    Aftership Tracking11K-20K installs
    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses ### Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations ### Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain ### Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility ### Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers ### Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. ### Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more
  19. Y
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