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ClickPost Overview

ClickPost is a comprehensive logistics intelligence platform that connects retail and e-commerce businesses with 500+ carriers globally, managing over 50 million monthly shipments. Trusted by industry leaders including Walmart, Puma, Decathlon and 450+ global brands, ClickPost transforms post-purchase experiences, utilizes AI-powered carrier allocation, and lets you get ahead of delivery exceptions.

Key Metrics

Overall Rating
4.7 / 5.0Based on 51 reviews
Ease of UseUnknown
Free TrialUnknown

Languages Supported

ArabicGermanEnglishFrenchHindiIndonesian

Company Information

DeveloperClickPost
HeadquartersRecife , Pernambuco
Social Media Profiles

About ClickPost

ClickPost is a logistics intelligence platform designed to streamline the shipping and delivery processes for e-commerce businesses. Their advanced platform, accessible via https://www.clickpost.ai/, integrates seamlessly with multiple courier services to provide predictive, automated decision-making tools that help online retailers manage shipments more efficiently. ClickPost offers a range of features such as real-time tracking, courier selection, return management, and analytics, all aimed at enhancing customer satisfaction by reducing delivery times and increasing transparency. This technology-driven solution is ideal for e-commerce businesses looking to optimize their logistics operations and improve their overall customer service.

ClickPost Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support