toern
toern Overview
The software automates the entire returns process – from label creation to refunds – helping online stores turn returns from a cost factor into a strategic advantage. With seamless integration, toern easily fits into existing shop and logistics systems. The solution also supports smooth exchange processes, boosting customer satisfaction and repeat purchase rates. By leveraging intelligent data collection from images, text, and voice inputs, toern provides valuable insights into return behavior through AI-driven analytics, enabling data-based decisions that drive sustainable business optimization.
Key Metrics
Languages Supported
Company Information
About toern GmbH
toern GmbH is a company specializing in sustainable solutions for the construction and real estate sectors. They focus on innovative approaches to resource management, energy efficiency, and environmental impact reduction, aiming to promote eco-friendly practices in building and renovation projects. Their services include consulting, project development, and the implementation of sustainable technologies.
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toern Features
All-in-one Shipment Tracking
- Auto Sync Shipments
- Sync Shipments from Multiple Platforms
- Sync Shipments from Multiple Stores
- CSV Import & Export
- Tracking API
- Carrier Integrations
- Carrier Auto-Detection
- Standardized Order Statuses
- Shipment List
- Search & filter shipments
- Detailed Shipment Information
- Add notes/comment to shipments
- Custom Order Status
- Send notification
- Estimated Delivery Date
- Hide order status
- Tracking SDK
- Tracking Webhook
Branded Tracking Page
- Shipment Lookup
- Track Button
- Estimated Delivery Date
- Customize Tracking Detail
- Localization
- Customized localization
- Support Languages
- Themes
- Look and feel Customization
- Product Recommendations
- SEO Friendly
- Custom Domain
- Multiple Tracking Pages
- Tracking Page in Shopify store
- Shipment Reviews
- Analytics Integration
Shipping Notifications
- Notification Types
- Notification Trigger
- Advanced Notification Rules
- Pre-Built Email Templates
- Email Localization
- Personalized Email
- Visualized Email Editor
- HTML Email Editor
- Built-in Email Sender
- Customized Email Sender
- Built-in SMS Sender
- Dedicated SMS Sender
- Built-in SMS Templates
- Customized SMS Templates
Analytics
- Shipment Report
- Order to delivery time report
- On-Time Shipments Report
- Transit Times Report
- Exceptions Report
- Tracking Page Report
- Product Recommendation Report
- Notification Report
- Shipment Review Report
- Export Report
- Email Report
- Returns Analytics
Collaboration
- Multiple seats
- Predefined roles
- Customized roles and permission
- SSO integration
- 2FA Login
- Multiple organizations
- Sub-organizations
Data Security
- SOC 2 compliance
- ISO 27001 certification
- GDPR Compliance
- CCPA Compliance
- HIPPA
Third-Party Integrations
- E-Commerce Platform Integration
- Shopify
- WooCommerce
- Shopify Flow Integration
- Website Builder Integration & E-Commerce Platform
- Email Marketing App Integration
- Review App Integration
- Live Chat App Integration
- Loyalty App Integration
- Product Sourcing Integration
- Notification Integration
- Translation Integration
- Payments Integration
- Other Integration
Customer Support
- Remove the "Powered by" Message
- Help Center
- 24/7 Live Chat Support
- Call support
- 24/7 Email Support