ReturnZap Overview
ReturnZap powers advanced return and exchange functionality for Shopify merchants. Hundreds of Shopify sellers use ReturnZap to simplify and streamline their returns process. ReturnZap enables flexible returns policies and advanced automation logic through a beautiful, customizable returns portal. Shopify sellers love ReturnZap because it's a breeze to set up and very easy to use. ReturnZap has the most flexible exchange solution for Shopify, with purpose built tools to deal specifically with Shopify accounting and fulfillment challenges related to fulfillment. ReturnZap eliminates the need for manual exchange reconcilation, so you spend less time cleaning up data and more time magaging your business. Key features of ReturnZap include: - Embedded customer returns portal with full customization - Self serve return labels, with advanced shipping fee logic - Advanced return policies with flexible rules and workflows - Native integration to Shopify - Available WMS integrations - Custom graphQL-based API and Webhooks ReturnZap gives you the tools you need to not only save time, but also to reduce refunds and boost the bottom line. Offer store credit in multiple forms, including native Shopify account credit, and offer exchanges for any product, at any price. ReturnZap has deep integrations into Shopify and has been awarded "Built for Shopify" status, the highest level of recognition and achievement. ReturnZap feels like an extension of Shopify, making it easier for new users and teams to onboard and get set up quickly and easily. ReturnZap works worldwide, and can facilitate international return shipments. Our largest markets are: - US and Canada - UK - Europe, including France, Germany, Netherlands - Australia and New Zealand Customers love ReturnZap for its ongoing support. Get access to dedicated, top notch support at no additional charge.
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About ReturnZap
ReturnZap is a platform designed to streamline and simplify the return process for online retailers and their customers. It offers a comprehensive solution that includes automated return management, label generation, and tracking features, making it easier for businesses to handle returns efficiently. The platform aims to enhance customer satisfaction by providing a seamless return experience while helping retailers save time and reduce costs associated with handling returns.
ReturnZap Pricing
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ReturnZap Features
Returns Management
- Admin Portal
- Admin portal - Multi-Language Support
- Return Request Filtering
- RMA CSV Export
- Multi-Currency Support
- Return request or label expiration
- Shopify Resolution Tagging
- Edit RMA
Returns Reason
- Return Reasons by Group
- Return Sub-Reasons
- Return Reason Multi-Language Support
- Mandatory Comment and Photo Upload
Exchange Management
- Exchanges Available Platform
- Instant Exchange
- Exchange Order Tracking
- Incentives
Warranty Management
- Warranty
Fulfillment
- Auto-Create New Shopify Order
- Inventory Data Sync
- Minimum Inventory Threshold
- Fulfillment Hold/Control
Return Resolutions
- Return Resolution
- Automatic Out-of-Stock Resolutions
- Conditional Resolutions
- Instant Refund
Eligibility Rules
- Return Window
- Eligibility Rules
- Bundle & Partial Returns
- Blocklist
- Allowlist/Exception List
Return Notifications
- Customizable Return Notification Emails
- Remove Solution Branding
- Multi-Language Emails
- Internal Merchant Notifications
- Email Types (Returns Status)
Branded Returns Page
- Page Editor
- Multi-Language Support
- Custom Domain with SSL
- Google Analytics Tracking
- Embedded Returns
- Remove Solution Provider Branding
- Support Chat Box
Analytics
- Analytics Dashboard
- CSV Export/Download
- Report Emailing
- Analytics Benchmarking
- Reports Types
Return Fraud Management
- Fraud Detection
Third-Party Integrations
- Carriers Integration
- eCommerce Platforms
- Custom eCommerce Platform
- Tech Partners & Solutions
- 3PLs & Warehouses
- Webhook Connection
- Returns API
Data Security
- SOC2
- ISO27001
- GDPR