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ReturnGO

Returns

ReturnGO Overview

ReturnGO Pricing

Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Note: Pricing information is subject to change. Please visit the official ReturnGO website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

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ReturnGO Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
    Shopify/Shopify Plus
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty
    Offer warranty portal

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
    Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
    Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason
  • Instant Refund

Eligibility Rules

  • Return Window
    Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial Returns
  • Bundle & Partial Returns
  • Blocklist
    Order Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount Code
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)
    Return Request Received / Approved / Rejected; Exchange Charge Reminder; Items Returned

Branded Returns Page

  • Page Editor
  • Multi-Language Support
    Must Contact Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types
    Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution Time

Return Fraud Management

  • Fraud Detection
    No mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    20
  • eCommerce Platforms
    Shopify
  • Custom eCommerce Platform
  • Tech Partners & Solutions
    8 (Klaviyo, Gorgias, Zendesk)
  • 3PLs & Warehouses
    ShipHero; ShipBob
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR

Total ReturnGO's Customer by Industry

Following chart is the top 10 industries among ReturnGO's customer, the top 3 are:

  1. Apparel: about 62.52% of ReturnGO's customers are Apparel stores.

  2. Sports: about 7.12% of ReturnGO's customers are Sports stores.

  3. Home & Garden: about 6.49% of ReturnGO's customers are Home & Garden stores.

CategoriesStoresPercentage
Apparel69462.52%
Sports797.12%
Home & Garden726.49%
Beauty & Fitness554.95%
Pets & Animals312.79%
Health302.70%
People & Society262.34%
Autos & Vehicles181.62%
Food & Drink171.53%
Toys & Hobbies141.26%
Others746.67%

Stores using ReturnGO

There are 1978 eCommerce online stores in our database currently using ReturnGO to grow their business. Read on to discover how these stores are leveraging ReturnGO to achieve success.

OUAI
Take your hair, body & lifestyle routines to the next level with OUAI's award-winning products and signature scents created by celebrity stylist Jen Atkin.
Buffalo Jackson Trading Co.
Shop Buffalo Jackson for rugged leather goods, leather jackets, leather bags, leather wallets, & apparel for men & women. Leather goods that are built to last.
Mythical Store
Mythical, founded by Rhett & Link, creates entertainment, products, and experiences that inspire human connection through curiosity and comedy.
Soko Glam
Soko Glam is the most trusted source for Korean beauty products, curating the leading Korean skin care, cosmetics & makeup brands. Browse a variety of face and body c
Feature
Fashion, music, and art are the three pillars of the FEATURE DNA. Our small sneaker store has grown into a full-fledged fashion collective home to over 120 premium brands, including Nike, Jordan, Adidas, and our in-house private label FEATURE.
Darn Tough
Guaranteed for life and made in the USA, Darn Tough socks are the best merino wool socks for hiking, running, work, and everyday wear.
Noah NYC
Noah is an American men's clothing brand founded by Brendon Babenzien and Estelle Bailey-Babenzien, based out of its flagship store on 195 Mulberry St. in New York City.
Heroes & Villains
Heroes & Villains provides fans a deep dive into the lore of the world’s most iconic fictional worlds through premium apparel & accessories. Featuring officially licensed merchandise from Star Wars, Marvel, DC, Dungeons & Dragons, and more.
TOV Furniture
Shop bold, beautiful furniture for every room at TOV Furniture. Affordable luxury, fast shipping, and styles that say Don't Be Boring.
Los Angeles Apparel
Los Angeles Apparel is a basics apparel manufacturer and distributor founded by Dov Charney, a long-standing leader in American garment manufacturing.
Goldie Locks®
Experience the difference with hair solutions that go beyond traditional hair care.
RevAir
Get to know our device for a fast, healthy and easy way to dry and smooth all hair types with less heat. Shop RevAir to browse our collections and accessories.
ALT. Fragrances
ALT. Fragrances ➔ The fair alternative to designer fragrance ✔️ Discover affordable, designer-inspired fragrances made with clean ingredients.
Dash
With quality products, Dash helps people improve their health and wellness.
SANVT
The perfect T-Shirt for men and women. High quality basics made of luxury materials, produced in the EU, offered at fair prices. Designed to last.
Paloma Wool
Paloma Wool is my name and the name of this project. A project on photography, clothing and other experiments. From Barcelona.
TeeTurtle
Shop thousands of funny, artistic, and pop culture t-shirts made by a brilliant team of in-house artists. Plus, check out the original Reversible Plushies, Plushie Tote Bags, and other adorably unique plush toys!
Sporty & Rich
Elevate your everyday with Sporty & Rich. Premium wellness-inspired apparel and accessories. Fast worldwide shipping.
View all ReturnGO customers

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