ReturnGO vs. AfterShip Returns
Take a look at this side-by-side comparison of ReturnGO and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
AfterShip Returns
Warranty
Data Security
ReturnGO
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features between ReturnGo and AfterShip Returns.
ReturnGo
AfterShip Returns
Returns Management
- Admin PortalReturnGoAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoAfterShip Returns
- Return Request FilteringReturnGoAfterShip Returns
- RMA CSV ExportReturnGoAfterShip Returns
- Multi-Currency SupportReturnGoAfterShip Returns
- Return request or label expirationReturnGoAfterShip Returns
- Shopify Resolution TaggingReturnGoAfterShip Returns
- Edit RMAReturnGoAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoAfterShip Returns
- Return Sub-ReasonsReturnGoAfterShip Returns
- Return Reason Multi-Language SupportReturnGoAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoAfterShip Returns
- Exchange Order TrackingReturnGoAfterShip Returns
- IncentivesReturnGoAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoAfterShip Returns
- Inventory Data SyncReturnGoAfterShip Returns
- Minimum Inventory ThresholdReturnGoAfterShip Returns
- Fulfillment Hold/ControlReturnGoAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoAfterShip Returns
- Remove Solution BrandingReturnGoAfterShip Returns
- Multi-Language EmailsReturnGoAfterShip Returns
- Internal Merchant NotificationsReturnGoAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportAfterShip Returns
- Custom Domain with SSLReturnGoAfterShip Returns
- Google Analytics TrackingReturnGoAfterShip Returns
- Embedded ReturnsReturnGoAfterShip Returns
- Remove Solution Provider BrandingReturnGoAfterShip Returns
- Support Chat BoxReturnGoAfterShip Returns
Analytics
- Analytics DashboardReturnGoAfterShip Returns
- CSV Export/DownloadReturnGoAfterShip Returns
- Report EmailingReturnGoAfterShip Returns
- Analytics BenchmarkingReturnGoAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20AfterShip Returns39
- eCommerce PlatformsReturnGoShopifyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoAfterShip Returns
- Returns APIReturnGoAfterShip Returns
Data Security
- SOC2ReturnGoAfterShip Returns
- ISO27001ReturnGoAfterShip Returns
- GDPRReturnGoAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year