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ReturnGO

Returns
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ReturnGO Overview

ReturnGO Pricing

Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Note: Pricing information is subject to change. Please visit the official ReturnGO website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

Top ReturnGO Alternatives & Compare

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YANTRA Reverse Logistics

ReturnGO Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
    Shopify/Shopify Plus
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty
    Offer warranty portal

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
    Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
    Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason
  • Instant Refund

Eligibility Rules

  • Return Window
    Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial Returns
  • Bundle & Partial Returns
  • Blocklist
    Order Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount Code
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)
    Return Request Received / Approved / Rejected; Exchange Charge Reminder; Items Returned

Branded Returns Page

  • Page Editor
  • Multi-Language Support
    Must Contact Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types
    Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution Time

Return Fraud Management

  • Fraud Detection
    No mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    20
  • eCommerce Platforms
    Shopify
  • Custom eCommerce Platform
  • Tech Partners & Solutions
    8 (Klaviyo, Gorgias, Zendesk)
  • 3PLs & Warehouses
    ShipHero; ShipBob
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR

Total ReturnGO's Customer by Industry

Following chart is the top 10 industries among ReturnGO's customer, the top 3 are:

  1. Apparel: about 58.54% of ReturnGO's customers are Apparel stores.

  2. Sports: about 7.58% of ReturnGO's customers are Sports stores.

  3. Beauty & Fitness: about 6.76% of ReturnGO's customers are Beauty & Fitness stores.

CategoriesStoresPercentage
Apparel85758.54%
Sports1117.58%
Beauty & Fitness996.76%
Home & Garden865.87%
Pets & Animals674.58%
People & Society372.53%
Health332.25%
Consumer Electronics241.64%
Food & Drink201.37%
Autos & Vehicles191.30%
Others1117.58%

Stores using ReturnGO

There are 2776 eCommerce online stores in our database currently using ReturnGO to grow their business. Read on to discover how these stores are leveraging ReturnGO to achieve success.

OUAI
Take your hair, body & lifestyle routines to the next level with OUAI's award-winning products and signature scents created by celebrity stylist Jen Atkin.
Soko Glam
Soko Glam is the most trusted source for Korean beauty products, curating the leading Korean skin care, cosmetics & makeup brands. Browse a variety of face and body collections, including cruelty-free & vegan-friendly items. Free shipping over $50 & 60-day satisfaction guarantee. Shop online now.
Darn Tough
Guaranteed for life and made in the USA, Darn Tough socks are the best merino wool socks for hiking, running, work, and everyday wear.
BedJet
Discover the BedJet® air based cooling, warming & sweat drying sleep system just for your bed! Shop now - free shipping - free returns.
Feature
Fashion, music, and art are the three pillars of the FEATURE DNA. Our small sneaker store has grown into a full-fledged fashion collective home to over 120 premium brands, including Nike, Jordan, Adidas, and our in-house private label FEATURE.
RevAir
Get to know our device for a fast, healthy and easy way to dry and smooth all hair types with less heat. Shop RevAir to browse our collections and accessories.
Liforme
Inspiring the Yoga community, Liforme Yoga Mats offer unrivalled grip and planet-friendly credentials. Providing innovative products, delivering the best experiences.
Noah NYC
Noah is an American men's clothing brand founded by Brendon Babenzien and Estelle Bailey-Babenzien, based out of its flagship store on 195 Mulberry St. in New York City.
The Leather Guy
The best kept secret in leather. The Leather Guy is the #1 Online Leather Supplier. Providing leather hides, scrap leather, tools, hardware, and supplies to leather crafters, large and small. Need help with a project, just ask us! For more info, check out our website, come by the shop, or give us a call!
No.6 Store
No.6: Women's Clothing, Shearling and Leather Clog Boots, 8 Centre Market Place New York NY 10013
Moon Magic
Genuine Moonstone, Opal, Rose Quartz, Raw Crystal & Diamond Jewelry. Carefully Hand Selected And Ethically Sourced Materials. Shop now & enjoy free US shipping!
Sporty & Rich
Elevate your everyday with Sporty & Rich. Premium wellness-inspired apparel and accessories. Fast worldwide shipping.
Travelpro
Shop industry-defining luggage, from carry on suitcases to best-in-class luggage sets & more to see why frequent flyers & aviation professionals choose Travelpro.
Paloma Wool
Paloma Wool is my name and the name of this project. A project on photography, clothing and other experiments. From Barcelona.
WÜSTHOF
Now available for online purchase! WÜSTHOF knives and accessories are hand-crafted to perfection and designed with all uses in mind. Shop now!
Wilderdog
Everything your dog needs for adventures with his pack.
Kill Crew
Our quest for inner victory over anxiety, fear, depression, stress, insomnia, ocd, ptsd, phobias, eating disorders makes us forever hungry. We are wolves among sheep. We are the KILL CREW.
QuickZip Sheet
At QuickZip, we make smarter, faster easier bedding. Forget wrenching your back and waking up in a tangle. We bring you redesigned and hassle-free fitted sheets and duvet covers that fit, function and feel good - plus the passion to take care of you. Your thousands of 5-star reviews tell the story!
View all ReturnGO customers