ReturnGO

ReturnGO Overview

ReturnGO Pricing

Premium$121/monthUp to 2,000 annual returns

Pro$297/monthUp to 5,000 annual returns

EnterpriseCustom

Note: Pricing information is subject to change. Please visit the official ReturnGO website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

ReturnGO Features

Returns Management

Admin Portal
Admin portal - Multi-Language Support
Return Request Filtering
RMA CSV Export
Multi-Currency Support
Return request or label expiration
Shopify Resolution Tagging
Edit RMA

Returns Reason

Return Reasons by Group
Return Sub-Reasons
Return Reason Multi-Language Support
Mandatory Comment and Photo Upload

Exchange Management

Exchanges Available Platform
Shopify/Shopify Plus
Instant Exchange
Exchange Order Tracking
Incentives

Warranty Management

Warranty
Offer warranty portal

Fulfillment

Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control

Return Resolutions

Return Resolution
Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
Automatic Out-of-Stock Resolutions
Conditional Resolutions
Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason
Instant Refund

Eligibility Rules

Return Window
Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
Eligibility Rules
Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial Returns
Bundle & Partial Returns
Blocklist
Order Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount Code
Allowlist/Exception List

Return Notifications

Customizable Return Notification Emails
Remove Solution Branding
Multi-Language Emails
Internal Merchant Notifications
Email Types (Returns Status)
Return Request Received / Approved / Rejected; Exchange Charge Reminder; Items Returned

Branded Returns Page

Page Editor
Multi-Language Support
Must Contact Support
Custom Domain with SSL
Google Analytics Tracking
Embedded Returns
Remove Solution Provider Branding
Support Chat Box

Analytics

Analytics Dashboard
CSV Export/Download
Report Emailing
Analytics Benchmarking
Reports Types
Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution Time

Return Fraud Management

Fraud Detection
No mention of fraud detection

Third-Party Integrations

Carriers Integration
20
eCommerce Platforms
Shopify
Custom eCommerce Platform
Tech Partners & Solutions
8 (Klaviyo, Gorgias, Zendesk)
3PLs & Warehouses
ShipHero; ShipBob
Webhook Connection
Returns API

Data Security

SOC2
ISO27001
GDPR

Total ReturnGO's Customer by Industry

Following chart is the top 10 industries among ReturnGO's customer, the top 3 are:

Apparel: about 59.56% of ReturnGO's customers are Apparel stores.
Beauty & Fitness: about 6.89% of ReturnGO's customers are Beauty & Fitness stores.
Sports: about 6.47% of ReturnGO's customers are Sports stores.

Categories	Stores	Percentage
Apparel	838	59.56%
Beauty & Fitness	97	6.89%
Sports	91	6.47%
Home & Garden	83	5.90%
Pets & Animals	64	4.55%
People & Society	37	2.63%
Health	32	2.27%
Consumer Electronics	21	1.49%
Food & Drink	20	1.42%
Autos & Vehicles	18	1.28%
Others	106	7.53%

Stores using ReturnGO

There are 2650 eCommerce online stores in our database currently using ReturnGO to grow their business. Read on to discover how these stores are leveraging ReturnGO to achieve success.

OUAI

Take your hair, body & lifestyle routines to the next level with OUAI's award-winning products and signature scents created by celebrity stylist Jen Atkin.

Buffalo Jackson Trading Co.

Shop Buffalo Jackson for rugged leather goods, leather jackets, leather bags, leather wallets, & apparel for men & women. Leather goods that are built to last.

Soko Glam

Soko Glam is the most trusted source for Korean beauty products, curating the leading Korean skin care, cosmetics & makeup brands. Browse a variety of face and body c

Mythical Store

Mythical, founded by Rhett & Link, creates entertainment, products, and experiences that inspire human connection through curiosity and comedy.

Feature

Fashion, music, and art are the three pillars of the FEATURE DNA. Our small sneaker store has grown into a full-fledged fashion collective home to over 120 premium brands, including Nike, Jordan, Adidas, and our in-house private label FEATURE.

Heroes & Villains

Heroes & Villains provides fans a deep dive into the lore of the world’s most iconic fictional worlds through premium apparel & accessories. Featuring officially licensed merchandise from Star Wars, Marvel, DC, Dungeons & Dragons, and more.