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ReturnGO Pricing

Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom

ReturnGO Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
    Shopify/Shopify Plus
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty
    Offer warranty portal

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
    Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
    Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason
  • Instant Refund

Eligibility Rules

  • Return Window
    Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial Returns
  • Bundle & Partial Returns
  • Blocklist
    Order Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount Code
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)
    Return Request Received / Approved / Rejected; Exchange Charge Reminder; Items Returned

Branded Returns Page

  • Page Editor
  • Multi-Language Support
    Must Contact Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types
    Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution Time

Return Fraud Management

  • Fraud Detection
    No mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    20
  • eCommerce Platforms
    Shopify
  • Custom eCommerce Platform
  • Tech Partners & Solutions
    8 (Klaviyo, Gorgias, Zendesk)
  • 3PLs & Warehouses
    ShipHero; ShipBob
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR

Stores using ReturnGO

There are 2569 eCommerce online stores in our database currently using ReturnGO to grow their business. Read on to discover how these stores are leveraging ReturnGO to achieve success.

OUAI
Take your hair, body & lifestyle routines to the next level with OUAI's award-winning products and signature scents created by celebrity stylist Jen Atkin.
Soko Glam
Soko Glam is the most trusted source for Korean beauty products, curating the leading Korean skin care, cosmetics & makeup brands. Browse a variety of face and body c
Darn Tough
Guaranteed for life and made in the USA, Darn Tough socks are the best merino wool socks for hiking, running, work, and everyday wear.
DockATot
DockATot® creates multi-functional solutions for sleeping, feeding, playing, resting, and beyond. Home of the cardboard bassinet and award-winning La Maman Wedge nursing pillow.
Travelpro
Shop industry-defining luggage, from carry on suitcases to best-in-class luggage sets & more to see why frequent flyers & aviation professionals choose Travelpro.
Buffalo Jackson Trading Co.
Shop Buffalo Jackson for rugged leather goods, leather jackets, leather bags, leather wallets, & apparel for men & women. Leather goods that are built to last.
Dash
With quality products, Dash helps people improve their health and wellness.
Los Angeles Apparel
Los Angeles Apparel is a basics apparel manufacturer and distributor founded by Dov Charney, a long-standing leader in American garment manufacturing.
Boutique 1861
Shop the latest women’s clothing and accessories - prom dress, bridesmaid dress, bridal dress, tops, dreses, basics & essentials, shoes and home decor. Free shipping over $99 everywhere in Canada. New arrivals every Friday at noon!
Heroes & Villains
Heroes & Villains provides fans a deep dive into the lore of the world’s most iconic fictional worlds through premium apparel & accessories. Featuring officially licensed merchandise from Star Wars, Marvel, DC, Dungeons & Dragons, and more.
CampusProtein.com
Campus Protein has best prices on protein, pre-workouts, amino acids, fat burners, mass gainers, vitamins, and athlete approved supplements.
Mac Duggal
Dresses for every occasion | From one-of-a-kind styles fabricated for red carpet, to cocktail dresses and evening gowns to mark special occasions and milestone moments – every Mac Duggal design is a timeless and ageless fashion statement.
TeeTurtle
Shop thousands of funny, artistic, and pop culture t-shirts made by a brilliant team of in-house artists. Plus, check out the original Reversible Plushies, Plushie Tote Bags, and other adorably unique plush toys!
WÜSTHOF
Now available for online purchase! WÜSTHOF knives and accessories are hand-crafted to perfection and designed with all uses in mind. Shop now!
Noah NYC
Noah is an American men's clothing brand founded by Brendon Babenzien and Estelle Bailey-Babenzien, based out of its flagship store on 195 Mulberry St. in New York City.
SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
Treat acne with skincare solutions developed by dermatologist Sandra Lee MD (aka Dr. Pimple Popper) including acne treatment systems, lotions, and body wash.
Camilla eBoutique (US)
Discover Australia’s leading bohemian luxury fashion label - famously known for bespoke CAMILLA kaftans and dresses. Choose from women’s, mens and kids fashion wear & accessories. Free delivery over $750. Shop now.
Dippin' Daisy's
Shop Dippin' Daisy's for swimwear. We are best-fitting, sustainable, and high quality. Click here to get the latest collections. ✅ Free Shipping on US Orders over $100 ✅ Easy Returns ✅ 10% Off First Order!