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Parcel Audit and Shipping Refunds Overview

Meet LateShipment.com’s Audit & Refunds - An incredibly simple way to ensure your shipping costs are accurate and recover funds from carrier errors, leading to significant cost saving! With LateShipment.com’s Audit & Refunds, you can now: **Ensure Accuracy in Shipping Costs with: - Automated Invoice Auditing: Automatically audit every single carrier invoice with our AI-powered system, for over 50+ potential errors such as incorrect surcharges, duplicate charges, and billing errors. This ensures you are only paying for what you should be. - Detailed Error Reports: Receive comprehensive reports that highlight discrepancies in carrier billing, making it easy to identify and address overcharges. **Enhanced Visibility with Comprehensive Dashboards: - Real-time Analytics: Gain insights into shipping costs, error trends, and refund performance with intuitive dashboards that provide a comprehensive view of your shipping operations. - Discrepancies Overview: Lean back on detailed reports of service failures and shipping discrepancies to negotiate better rates. - Customizable Reports: Generate custom reports to analyze specific aspects of your shipping and billing, helping you make informed decisions and optimize your logistics strategy. **Enhance Claim Management with: - Report Loss or Damage: Should your carrier fail to update a missing or damaged package, simply flag the shipment and we’ll take over the claim process for you. - Expert Claims Redressal: If a claim is denied, our team of experts will escalate and dispute it to get your money back, ensuring you don’t lose out on rightful refunds. - Automated Claims Documentation: Complex paperwork is a thing of the past. Simply select the shipment, upload proof, and let automation handle the rest, streamlining the claims process. - Seamless Integration: Integrate with your existing systems effortlessly, ensuring smooth data flow and minimal disruption to your operations. With LateShipment.com’s Audit & Refunds, ensure your shipping invoices are accurate, recover funds effortlessly, and enhance your operational efficiency, leading to significant cost savings and improved financial performance.

Key Metrics

Overall Rating
4.6 / 5.0
Ease of UseUnknown
Free TrialUnknown

Languages Supported

English

Company Information

DeveloperLateshipment.com
Founded2013
HeadquartersOrlando, FL
Social Media Profiles

About Lateshipment.com

Lateshipment.com is a logistics technology company that offers solutions to optimize shipping performance and improve customer satisfaction. The platform provides tools for real-time shipment tracking, automated refund claims for late deliveries, and in-depth analytics to help businesses manage their shipping operations more effectively. By leveraging data-driven insights, Lateshipment.com aims to enhance transparency, reduce costs, and ensure timely deliveries for businesses utilizing major shipping carriers. The company caters to a diverse range of industries, assisting them in streamlining their shipping processes.

Parcel Audit and Shipping Refunds Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support