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FacilityOS Overview

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

Key Metrics

Overall Rating
4.7 / 5.0
Ease of UseUnknown
Free TrialUnknown

Languages Supported

AmharicArabicBengaliBulgarianDanishGermanGreekEnglishBasqueFinnishFrenchHebrewHindiCroatianHungarianItalianJapaneseKoreanMacedonianBurmeseNepaliDutchNorwegianPolishPortugueseRomanianRussianSomaliSpanishSwahiliSwedishThaiTurkishUkrainianVietnameseChinese (Simplified)Chinese (Traditional)

Company Information

DeveloperiLobby Corporation
HeadquartersNorth York, Ontario
Social Media Profiles

About iLobby Corporation

iLobby is an innovative SaaS-based facility and visitor management platform that’s become an integral part of day-to-day operations for companies in manufacturing, industrial, warehousing/logistics, airports, and other complex enterprises. The iLobby platform streamlines the management of visitors, contractors, temp workers, and deliveries with a convenient self-serve checkpoint. The platform significantly improves operational efficiency, while enhancing professionalism and branding. iLobby’s enterprise-level features make it easy to reach a high level of security and regulatory compliance in a matter of seconds, even in highly-regulated facilities. Since becoming CEO of iLobby in 017, Mr. Mashiyev has grown the platform into a global leader in the industry and has attracted major institutions and companies such as Canada Post, Toronto Pearson International Airport, Scotiabank, Manulife, Pepsi, Netflix, CBC, Unilever, LG, PCL Construction, and more. The Toronto-based company now operates in over 45+ countries and the platform has been translated into 30+ languages.

FacilityOS Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support