ZigZag vs. Returnless
Take a look at this side-by-side comparison of ZigZag, Returnless, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ZigZag
0%
Returnless
0%
AfterShip Returns
100%
Returns Management
ZigZag
0%
Returnless
0%
AfterShip Returns
87%
Exchange Management
ZigZag
0%
Returnless
0%
AfterShip Returns
100%
Return Resolutions
ZigZag
0%
Returnless
0%
AfterShip Returns
75%
eCommerce Platforms
ZigZag
Returnless
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ZigZag
Returnless
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ZigZag
Returnless
AfterShip Returns
Warranty
Data Security
ZigZag
Returnless
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ZigZag
Returnless
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
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"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
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"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ZigZag, Returnless, and AfterShip Returns Customers
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RidgeShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among ZigZag, Returnless, and AfterShip Returns.
ZigZag
Returnless
AfterShip Returns
Returns Management
- Admin PortalZigZagReturnlessAfterShip Returns
- Admin portal - Multi-Language SupportZigZagReturnlessAfterShip Returns
- Return Request FilteringZigZagReturnlessAfterShip Returns
- RMA CSV ExportZigZagReturnlessAfterShip Returns
- Multi-Currency SupportZigZagReturnlessAfterShip Returns
- Return request or label expirationZigZagReturnlessAfterShip Returns
- Shopify Resolution TaggingZigZagReturnlessAfterShip Returns
- Edit RMAZigZagReturnlessAfterShip Returns
Returns Reason
- Return Reasons by GroupZigZagReturnlessAfterShip Returns
- Return Sub-ReasonsZigZagReturnlessAfterShip Returns
- Return Reason Multi-Language SupportZigZagReturnlessAfterShip Returns
- Mandatory Comment and Photo UploadZigZagReturnlessAfterShip Returns
Exchange Management
- Exchanges Available PlatformZigZagReturnlessAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeZigZagReturnlessAfterShip Returns
- Exchange Order TrackingZigZagReturnlessAfterShip Returns
- IncentivesZigZagReturnlessAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyZigZagReturnlessAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderZigZagReturnlessAfterShip Returns
- Inventory Data SyncZigZagReturnlessAfterShip Returns
- Minimum Inventory ThresholdZigZagReturnlessAfterShip Returns
- Fulfillment Hold/ControlZigZagReturnlessAfterShip Returns
Return Resolutions
- Return ResolutionZigZagReturnlessAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsZigZagReturnlessAfterShip Returns
- Conditional ResolutionsZigZagReturnlessAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundZigZagReturnlessAfterShip Returns
Eligibility Rules
- Return WindowZigZagReturnlessAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesZigZagReturnlessAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsZigZagReturnlessAfterShip Returns
- BlocklistZigZagReturnlessAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListZigZagReturnlessAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsZigZagReturnlessAfterShip Returns
- Remove Solution BrandingZigZagReturnlessAfterShip Returns
- Multi-Language EmailsZigZagReturnlessAfterShip Returns
- Internal Merchant NotificationsZigZagReturnlessAfterShip Returns
- Email Types (Returns Status)ZigZagReturnlessAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorZigZagReturnlessAfterShip Returns
- Multi-Language SupportZigZagReturnlessAfterShip Returns
- Custom Domain with SSLZigZagReturnlessAfterShip Returns
- Google Analytics TrackingZigZagReturnlessAfterShip Returns
- Embedded ReturnsZigZagReturnlessAfterShip Returns
- Remove Solution Provider BrandingZigZagReturnlessAfterShip Returns
- Support Chat BoxZigZagReturnlessAfterShip Returns
Analytics
- Analytics DashboardZigZagReturnlessAfterShip Returns
- CSV Export/DownloadZigZagReturnlessAfterShip Returns
- Report EmailingZigZagReturnlessAfterShip Returns
- Analytics BenchmarkingZigZagReturnlessAfterShip Returns
- Reports TypesZigZagReturnlessAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionZigZagReturnlessAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationZigZagReturnlessAfterShip Returns39
- eCommerce PlatformsZigZagReturnlessAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformZigZagReturnlessAfterShip Returns
- Tech Partners & SolutionsZigZagReturnlessAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesZigZagReturnlessAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionZigZagReturnlessAfterShip Returns
- Returns APIZigZagReturnlessAfterShip Returns
Data Security
- SOC2ZigZagReturnlessAfterShip Returns
- ISO27001ZigZagReturnlessAfterShip Returns
- GDPRZigZagReturnlessAfterShip Returns
Pricing Comparison
ZigZag Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year