ZigZag vs. Return Magic
Take a look at this side-by-side comparison of ZigZag, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ZigZag
0%
Return Magic
0%
AfterShip Returns
100%
Returns Management
ZigZag
0%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
ZigZag
0%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
ZigZag
0%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
ZigZag
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ZigZag
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ZigZag
Return Magic
AfterShip Returns
Warranty
Data Security
ZigZag
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ZigZag
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ZigZag, Return Magic, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
RidgeShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among ZigZag, Return Magic, and AfterShip Returns.
ZigZag
Return Magic
AfterShip Returns
Returns Management
- Admin PortalZigZagReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportZigZagReturn MagicAfterShip Returns
- Return Request FilteringZigZagReturn MagicAfterShip Returns
- RMA CSV ExportZigZagReturn MagicAfterShip Returns
- Multi-Currency SupportZigZagReturn MagicAfterShip Returns
- Return request or label expirationZigZagReturn MagicAfterShip Returns
- Shopify Resolution TaggingZigZagReturn MagicAfterShip Returns
- Edit RMAZigZagReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupZigZagReturn MagicAfterShip Returns
- Return Sub-ReasonsZigZagReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportZigZagReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadZigZagReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformZigZagReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeZigZagReturn MagicAfterShip Returns
- Exchange Order TrackingZigZagReturn MagicAfterShip Returns
- IncentivesZigZagReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyZigZagReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderZigZagReturn MagicAfterShip Returns
- Inventory Data SyncZigZagReturn MagicAfterShip Returns
- Minimum Inventory ThresholdZigZagReturn MagicAfterShip Returns
- Fulfillment Hold/ControlZigZagReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionZigZagReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsZigZagReturn MagicAfterShip Returns
- Conditional ResolutionsZigZagReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundZigZagReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowZigZagReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesZigZagReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsZigZagReturn MagicAfterShip Returns
- BlocklistZigZagReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListZigZagReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsZigZagReturn MagicAfterShip Returns
- Remove Solution BrandingZigZagReturn MagicAfterShip Returns
- Multi-Language EmailsZigZagReturn MagicAfterShip Returns
- Internal Merchant NotificationsZigZagReturn MagicAfterShip Returns
- Email Types (Returns Status)ZigZagReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorZigZagReturn MagicAfterShip Returns
- Multi-Language SupportZigZagReturn MagicAfterShip Returns
- Custom Domain with SSLZigZagReturn MagicAfterShip Returns
- Google Analytics TrackingZigZagReturn MagicAfterShip Returns
- Embedded ReturnsZigZagReturn MagicAfterShip Returns
- Remove Solution Provider BrandingZigZagReturn MagicAfterShip Returns
- Support Chat BoxZigZagReturn MagicAfterShip Returns
Analytics
- Analytics DashboardZigZagReturn MagicAfterShip Returns
- CSV Export/DownloadZigZagReturn MagicAfterShip Returns
- Report EmailingZigZagReturn MagicAfterShip Returns
- Analytics BenchmarkingZigZagReturn MagicAfterShip Returns
- Reports TypesZigZagReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionZigZagReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationZigZagReturn MagicAfterShip Returns39
- eCommerce PlatformsZigZagReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformZigZagReturn MagicAfterShip Returns
- Tech Partners & SolutionsZigZagReturn MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesZigZagReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionZigZagReturn MagicAfterShip Returns
- Returns APIZigZagReturn MagicAfterShip Returns
Data Security
- SOC2ZigZagReturn MagicAfterShip Returns
- ISO27001ZigZagReturn MagicAfterShip Returns
- GDPRZigZagReturn MagicAfterShip Returns
Pricing Comparison
ZigZag Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year