ZigZag vs. ReturnBear
Take a look at this side-by-side comparison of ZigZag, ReturnBear, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ZigZag
0%
ReturnBear
0%
AfterShip Returns
100%
Returns Management
ZigZag
0%
ReturnBear
0%
AfterShip Returns
87%
Exchange Management
ZigZag
0%
ReturnBear
0%
AfterShip Returns
100%
Return Resolutions
ZigZag
0%
ReturnBear
0%
AfterShip Returns
75%
eCommerce Platforms
ZigZag
ReturnBear
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ZigZag
ReturnBear
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ZigZag
ReturnBear
AfterShip Returns
Warranty
Data Security
ZigZag
ReturnBear
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ZigZag
ReturnBear
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ZigZag, ReturnBear, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among ZigZag, ReturnBear, and AfterShip Returns.
ZigZag
ReturnBear
AfterShip Returns
Returns Management
- Admin PortalZigZagReturnBearAfterShip Returns
- Admin portal - Multi-Language SupportZigZagReturnBearAfterShip Returns
- Return Request FilteringZigZagReturnBearAfterShip Returns
- RMA CSV ExportZigZagReturnBearAfterShip Returns
- Multi-Currency SupportZigZagReturnBearAfterShip Returns
- Return request or label expirationZigZagReturnBearAfterShip Returns
- Shopify Resolution TaggingZigZagReturnBearAfterShip Returns
- Edit RMAZigZagReturnBearAfterShip Returns
Returns Reason
- Return Reasons by GroupZigZagReturnBearAfterShip Returns
- Return Sub-ReasonsZigZagReturnBearAfterShip Returns
- Return Reason Multi-Language SupportZigZagReturnBearAfterShip Returns
- Mandatory Comment and Photo UploadZigZagReturnBearAfterShip Returns
Exchange Management
- Exchanges Available PlatformZigZagReturnBearAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeZigZagReturnBearAfterShip Returns
- Exchange Order TrackingZigZagReturnBearAfterShip Returns
- IncentivesZigZagReturnBearAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyZigZagReturnBearAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderZigZagReturnBearAfterShip Returns
- Inventory Data SyncZigZagReturnBearAfterShip Returns
- Minimum Inventory ThresholdZigZagReturnBearAfterShip Returns
- Fulfillment Hold/ControlZigZagReturnBearAfterShip Returns
Return Resolutions
- Return ResolutionZigZagReturnBearAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsZigZagReturnBearAfterShip Returns
- Conditional ResolutionsZigZagReturnBearAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundZigZagReturnBearAfterShip Returns
Eligibility Rules
- Return WindowZigZagReturnBearAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesZigZagReturnBearAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsZigZagReturnBearAfterShip Returns
- BlocklistZigZagReturnBearAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListZigZagReturnBearAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsZigZagReturnBearAfterShip Returns
- Remove Solution BrandingZigZagReturnBearAfterShip Returns
- Multi-Language EmailsZigZagReturnBearAfterShip Returns
- Internal Merchant NotificationsZigZagReturnBearAfterShip Returns
- Email Types (Returns Status)ZigZagReturnBearAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorZigZagReturnBearAfterShip Returns
- Multi-Language SupportZigZagReturnBearAfterShip Returns
- Custom Domain with SSLZigZagReturnBearAfterShip Returns
- Google Analytics TrackingZigZagReturnBearAfterShip Returns
- Embedded ReturnsZigZagReturnBearAfterShip Returns
- Remove Solution Provider BrandingZigZagReturnBearAfterShip Returns
- Support Chat BoxZigZagReturnBearAfterShip Returns
Analytics
- Analytics DashboardZigZagReturnBearAfterShip Returns
- CSV Export/DownloadZigZagReturnBearAfterShip Returns
- Report EmailingZigZagReturnBearAfterShip Returns
- Analytics BenchmarkingZigZagReturnBearAfterShip Returns
- Reports TypesZigZagReturnBearAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionZigZagReturnBearAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationZigZagReturnBearAfterShip Returns39
- eCommerce PlatformsZigZagReturnBearAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformZigZagReturnBearAfterShip Returns
- Tech Partners & SolutionsZigZagReturnBearAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesZigZagReturnBearAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionZigZagReturnBearAfterShip Returns
- Returns APIZigZagReturnBearAfterShip Returns
Data Security
- SOC2ZigZagReturnBearAfterShip Returns
- ISO27001ZigZagReturnBearAfterShip Returns
- GDPRZigZagReturnBearAfterShip Returns
Pricing Comparison
ZigZag Pricing
We don't have enough data
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year