ZigZag vs. Evavi
Take a look at this side-by-side comparison of ZigZag, Evavi, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ZigZag
0%
Evavi
0%
AfterShip Returns
100%
Returns Management
ZigZag
0%
Evavi
0%
AfterShip Returns
87%
Exchange Management
ZigZag
0%
Evavi
0%
AfterShip Returns
100%
Return Resolutions
ZigZag
0%
Evavi
0%
AfterShip Returns
75%
eCommerce Platforms
ZigZag
Evavi
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ZigZag
Evavi
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ZigZag
Evavi
AfterShip Returns
Warranty
Data Security
ZigZag
Evavi
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ZigZag
Evavi
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ZigZag, Evavi, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among ZigZag, Evavi, and AfterShip Returns.
ZigZag
Evavi
AfterShip Returns
Returns Management
- Admin PortalZigZagEvaviAfterShip Returns
- Admin portal - Multi-Language SupportZigZagEvaviAfterShip Returns
- Return Request FilteringZigZagEvaviAfterShip Returns
- RMA CSV ExportZigZagEvaviAfterShip Returns
- Multi-Currency SupportZigZagEvaviAfterShip Returns
- Return request or label expirationZigZagEvaviAfterShip Returns
- Shopify Resolution TaggingZigZagEvaviAfterShip Returns
- Edit RMAZigZagEvaviAfterShip Returns
Returns Reason
- Return Reasons by GroupZigZagEvaviAfterShip Returns
- Return Sub-ReasonsZigZagEvaviAfterShip Returns
- Return Reason Multi-Language SupportZigZagEvaviAfterShip Returns
- Mandatory Comment and Photo UploadZigZagEvaviAfterShip Returns
Exchange Management
- Exchanges Available PlatformZigZagEvaviAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeZigZagEvaviAfterShip Returns
- Exchange Order TrackingZigZagEvaviAfterShip Returns
- IncentivesZigZagEvaviAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyZigZagEvaviAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderZigZagEvaviAfterShip Returns
- Inventory Data SyncZigZagEvaviAfterShip Returns
- Minimum Inventory ThresholdZigZagEvaviAfterShip Returns
- Fulfillment Hold/ControlZigZagEvaviAfterShip Returns
Return Resolutions
- Return ResolutionZigZagEvaviAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsZigZagEvaviAfterShip Returns
- Conditional ResolutionsZigZagEvaviAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundZigZagEvaviAfterShip Returns
Eligibility Rules
- Return WindowZigZagEvaviAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesZigZagEvaviAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsZigZagEvaviAfterShip Returns
- BlocklistZigZagEvaviAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListZigZagEvaviAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsZigZagEvaviAfterShip Returns
- Remove Solution BrandingZigZagEvaviAfterShip Returns
- Multi-Language EmailsZigZagEvaviAfterShip Returns
- Internal Merchant NotificationsZigZagEvaviAfterShip Returns
- Email Types (Returns Status)ZigZagEvaviAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorZigZagEvaviAfterShip Returns
- Multi-Language SupportZigZagEvaviAfterShip Returns
- Custom Domain with SSLZigZagEvaviAfterShip Returns
- Google Analytics TrackingZigZagEvaviAfterShip Returns
- Embedded ReturnsZigZagEvaviAfterShip Returns
- Remove Solution Provider BrandingZigZagEvaviAfterShip Returns
- Support Chat BoxZigZagEvaviAfterShip Returns
Analytics
- Analytics DashboardZigZagEvaviAfterShip Returns
- CSV Export/DownloadZigZagEvaviAfterShip Returns
- Report EmailingZigZagEvaviAfterShip Returns
- Analytics BenchmarkingZigZagEvaviAfterShip Returns
- Reports TypesZigZagEvaviAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionZigZagEvaviAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationZigZagEvaviAfterShip Returns39
- eCommerce PlatformsZigZagEvaviAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformZigZagEvaviAfterShip Returns
- Tech Partners & SolutionsZigZagEvaviAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesZigZagEvaviAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionZigZagEvaviAfterShip Returns
- Returns APIZigZagEvaviAfterShip Returns
Data Security
- SOC2ZigZagEvaviAfterShip Returns
- ISO27001ZigZagEvaviAfterShip Returns
- GDPRZigZagEvaviAfterShip Returns
Pricing Comparison
ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.Evavi Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year