WeSupply Returns vs. Return Prime
Take a look at this side-by-side comparison of WeSupply Returns, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
WeSupply Returns
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
WeSupply Returns
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
WeSupply Returns
50%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
WeSupply Returns
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
WeSupply Returns
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
WeSupply Returns
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
WeSupply Returns
Warranty
Return Prime
AfterShip Returns
Warranty
Data Security
WeSupply Returns
SOC2
GDPR
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
WeSupply Returns
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among WeSupply, Return Prime, and AfterShip Returns.
WeSupply
Return Prime
AfterShip Returns
Returns Management
- Admin PortalWeSupplyReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportWeSupplyReturn PrimeAfterShip Returns
- Return Request FilteringWeSupplyReturn PrimeAfterShip Returns
- RMA CSV ExportWeSupplyReturn PrimeAfterShip Returns
- Multi-Currency SupportWeSupplyReturn PrimeAfterShip Returns
- Return request or label expirationWeSupplyReturn PrimeAfterShip Returns
- Shopify Resolution TaggingWeSupplyReturn PrimeAfterShip Returns
- Edit RMAWeSupplyReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupWeSupplyReturn PrimeAfterShip Returns
- Return Sub-ReasonsWeSupplyReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportWeSupplyReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadWeSupplyReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformWeSupplyReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeWeSupplyReturn PrimeAfterShip Returns
- Exchange Order TrackingWeSupplyReturn PrimeAfterShip Returns
- IncentivesWeSupplyInstant store credit; Coupon code; Gift cardReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyWeSupplyReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderWeSupplyReturn PrimeAfterShip Returns
- Inventory Data SyncWeSupplyReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdWeSupplyReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlWeSupplyReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionWeSupplyReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsWeSupplyReturn PrimeAfterShip Returns
- Conditional ResolutionsWeSupplyReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundWeSupplyReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowWeSupplyReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesWeSupplyReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsWeSupplyReturn PrimeAfterShip Returns
- BlocklistWeSupplyCustomer;Return PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListWeSupplyReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsWeSupplyReturn PrimeAfterShip Returns
- Remove Solution BrandingWeSupplyReturn PrimeAfterShip Returns
- Multi-Language EmailsWeSupplyReturn PrimeAfterShip Returns
- Internal Merchant NotificationsWeSupplyReturn PrimeAfterShip Returns
- Email Types (Returns Status)WeSupplyReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorWeSupplyReturn PrimeAfterShip Returns
- Multi-Language SupportWeSupplyReturn PrimeAfterShip Returns
- Custom Domain with SSLWeSupplyReturn PrimeAfterShip Returns
- Google Analytics TrackingWeSupplyReturn PrimeAfterShip Returns
- Embedded ReturnsWeSupplyReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingWeSupplyReturn PrimeAfterShip Returns
- Support Chat BoxWeSupplyReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardWeSupplyReturn PrimeAfterShip Returns
- CSV Export/DownloadWeSupplyReturn PrimeAfterShip Returns
- Report EmailingWeSupplyReturn PrimeAfterShip Returns
- Analytics BenchmarkingWeSupplyReturn PrimeAfterShip Returns
- Reports TypesWeSupplyReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionWeSupplyBlock list customer group enabled; Automatically detect return policy abusers; Easily configure the how to detect abusers and what the outcome will be; Avoid refunds on non-returnable itemsReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationWeSupply1000+ (including tracking)Return PrimeAfterShip Returns39
- eCommerce PlatformsWeSupplyReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformWeSupplyReturn PrimeAfterShip Returns
- Tech Partners & SolutionsWeSupplyReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesWeSupplyReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionWeSupplyReturn PrimeAfterShip Returns
- Returns APIWeSupplyReturn PrimeAfterShip Returns
Data Security
- SOC2WeSupplyReturn PrimeAfterShip Returns
- ISO27001WeSupplyReturn PrimeAfterShip Returns
- GDPRWeSupplyReturn PrimeAfterShip Returns
Pricing Comparison
WeSupply Pricing
Growth$40/month100 returns per month
Advanced$100/month200 returns per month
Enterprise$800/month1000 returns per month
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year