Return Prime vs. Return Rabbit
Take a look at this side-by-side comparison of Return Prime, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Prime
0%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Return Rabbit
AfterShip Returns
Warranty
Data Security
Return Prime
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, Return Rabbit, and AfterShip Returns Customers
Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (301-500 Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, Return Rabbit, and AfterShip Returns.
Return Prime
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeReturn RabbitAfterShip Returns
- Return Request FilteringReturn PrimeReturn RabbitAfterShip Returns
- RMA CSV ExportReturn PrimeReturn RabbitAfterShip Returns
- Multi-Currency SupportReturn PrimeReturn RabbitAfterShip Returns
- Return request or label expirationReturn PrimeReturn RabbitAfterShip Returns
- Shopify Resolution TaggingReturn PrimeReturn RabbitAfterShip Returns
- Edit RMAReturn PrimeReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeReturn RabbitAfterShip Returns
- Return Sub-ReasonsReturn PrimeReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeReturn RabbitAfterShip Returns
- Exchange Order TrackingReturn PrimeReturn RabbitAfterShip Returns
- IncentivesReturn PrimeReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeReturn RabbitAfterShip Returns
- Inventory Data SyncReturn PrimeReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeReturn RabbitAfterShip Returns
- Conditional ResolutionsReturn PrimeReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeReturn RabbitAfterShip Returns
- BlocklistReturn PrimeReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeReturn RabbitAfterShip Returns
- Remove Solution BrandingReturn PrimeReturn RabbitAfterShip Returns
- Multi-Language EmailsReturn PrimeReturn RabbitAfterShip Returns
- Internal Merchant NotificationsReturn PrimeReturn RabbitAfterShip Returns
- Email Types (Returns Status)Return PrimeReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeReturn RabbitAfterShip Returns
- Multi-Language SupportReturn PrimeReturn RabbitAfterShip Returns
- Custom Domain with SSLReturn PrimeReturn RabbitAfterShip Returns
- Google Analytics TrackingReturn PrimeReturn RabbitAfterShip Returns
- Embedded ReturnsReturn PrimeReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeReturn RabbitAfterShip Returns
- Support Chat BoxReturn PrimeReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeReturn RabbitAfterShip Returns
- CSV Export/DownloadReturn PrimeReturn RabbitAfterShip Returns
- Report EmailingReturn PrimeReturn RabbitAfterShip Returns
- Analytics BenchmarkingReturn PrimeReturn RabbitAfterShip Returns
- Reports TypesReturn PrimeReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeReturn RabbitAfterShip Returns39
- eCommerce PlatformsReturn PrimeReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeReturn RabbitAfterShip Returns
- Tech Partners & SolutionsReturn PrimeReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeReturn RabbitAfterShip Returns
- Returns APIReturn PrimeReturn RabbitAfterShip Returns
Data Security
- SOC2Return PrimeReturn RabbitAfterShip Returns
- ISO27001Return PrimeReturn RabbitAfterShip Returns
- GDPRReturn PrimeReturn RabbitAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year