Shoprunner vs. ReturnBear
Take a look at this side-by-side comparison of Shoprunner, ReturnBear, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
ReturnBear
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
ReturnBear
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
ReturnBear
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
ReturnBear
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
ReturnBear
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
ReturnBear
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
ReturnBear
AfterShip Returns
Warranty
Data Security
Shoprunner
ReturnBear
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
ReturnBear
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Shoprunner, ReturnBear, and AfterShip Returns.
Shoprunner
ReturnBear
AfterShip Returns
Returns Management
- Admin PortalShoprunnerReturnBearAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerReturnBearAfterShip Returns
- Return Request FilteringShoprunnerReturnBearAfterShip Returns
- RMA CSV ExportShoprunnerReturnBearAfterShip Returns
- Multi-Currency SupportShoprunnerReturnBearAfterShip Returns
- Return request or label expirationShoprunnerReturnBearAfterShip Returns
- Shopify Resolution TaggingShoprunnerReturnBearAfterShip Returns
- Edit RMAShoprunnerReturnBearAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerReturnBearAfterShip Returns
- Return Sub-ReasonsShoprunnerReturnBearAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerReturnBearAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerReturnBearAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerReturnBearAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerReturnBearAfterShip Returns
- Exchange Order TrackingShoprunnerReturnBearAfterShip Returns
- IncentivesShoprunnerReturnBearAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerReturnBearAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerReturnBearAfterShip Returns
- Inventory Data SyncShoprunnerReturnBearAfterShip Returns
- Minimum Inventory ThresholdShoprunnerReturnBearAfterShip Returns
- Fulfillment Hold/ControlShoprunnerReturnBearAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerReturnBearAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerReturnBearAfterShip Returns
- Conditional ResolutionsShoprunnerReturnBearAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerReturnBearAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerReturnBearAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerReturnBearAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerReturnBearAfterShip Returns
- BlocklistShoprunnerReturnBearAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerReturnBearAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerReturnBearAfterShip Returns
- Remove Solution BrandingShoprunnerReturnBearAfterShip Returns
- Multi-Language EmailsShoprunnerReturnBearAfterShip Returns
- Internal Merchant NotificationsShoprunnerReturnBearAfterShip Returns
- Email Types (Returns Status)ShoprunnerReturnBearAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerReturnBearAfterShip Returns
- Multi-Language SupportShoprunnerReturnBearAfterShip Returns
- Custom Domain with SSLShoprunnerReturnBearAfterShip Returns
- Google Analytics TrackingShoprunnerReturnBearAfterShip Returns
- Embedded ReturnsShoprunnerReturnBearAfterShip Returns
- Remove Solution Provider BrandingShoprunnerReturnBearAfterShip Returns
- Support Chat BoxShoprunnerReturnBearAfterShip Returns
Analytics
- Analytics DashboardShoprunnerReturnBearAfterShip Returns
- CSV Export/DownloadShoprunnerReturnBearAfterShip Returns
- Report EmailingShoprunnerReturnBearAfterShip Returns
- Analytics BenchmarkingShoprunnerReturnBearAfterShip Returns
- Reports TypesShoprunnerReturnBearAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerReturnBearAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerReturnBearAfterShip Returns39
- eCommerce PlatformsShoprunnerReturnBearAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerReturnBearAfterShip Returns
- Tech Partners & SolutionsShoprunnerReturnBearAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerReturnBearAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerReturnBearAfterShip Returns
- Returns APIShoprunnerReturnBearAfterShip Returns
Data Security
- SOC2ShoprunnerReturnBearAfterShip Returns
- ISO27001ShoprunnerReturnBearAfterShip Returns
- GDPRShoprunnerReturnBearAfterShip Returns
Pricing Comparison
Shoprunner Pricing
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You can subscribe to receive the data updates.ReturnBear Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year