Returnless vs. ZigZag
Take a look at this side-by-side comparison of Returnless, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnless
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Returnless
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Returnless
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Returnless
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Returnless
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnless
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnless
ZigZag
AfterShip Returns
Warranty
Data Security
Returnless
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnless
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Returnless, ZigZag, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Returnless, ZigZag, and AfterShip Returns.
Returnless
ZigZag
AfterShip Returns
Returns Management
- Admin PortalReturnlessZigZagAfterShip Returns
- Admin portal - Multi-Language SupportReturnlessZigZagAfterShip Returns
- Return Request FilteringReturnlessZigZagAfterShip Returns
- RMA CSV ExportReturnlessZigZagAfterShip Returns
- Multi-Currency SupportReturnlessZigZagAfterShip Returns
- Return request or label expirationReturnlessZigZagAfterShip Returns
- Shopify Resolution TaggingReturnlessZigZagAfterShip Returns
- Edit RMAReturnlessZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlessZigZagAfterShip Returns
- Return Sub-ReasonsReturnlessZigZagAfterShip Returns
- Return Reason Multi-Language SupportReturnlessZigZagAfterShip Returns
- Mandatory Comment and Photo UploadReturnlessZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlessZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlessZigZagAfterShip Returns
- Exchange Order TrackingReturnlessZigZagAfterShip Returns
- IncentivesReturnlessZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlessZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlessZigZagAfterShip Returns
- Inventory Data SyncReturnlessZigZagAfterShip Returns
- Minimum Inventory ThresholdReturnlessZigZagAfterShip Returns
- Fulfillment Hold/ControlReturnlessZigZagAfterShip Returns
Return Resolutions
- Return ResolutionReturnlessZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlessZigZagAfterShip Returns
- Conditional ResolutionsReturnlessZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlessZigZagAfterShip Returns
Eligibility Rules
- Return WindowReturnlessZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlessZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlessZigZagAfterShip Returns
- BlocklistReturnlessZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlessZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlessZigZagAfterShip Returns
- Remove Solution BrandingReturnlessZigZagAfterShip Returns
- Multi-Language EmailsReturnlessZigZagAfterShip Returns
- Internal Merchant NotificationsReturnlessZigZagAfterShip Returns
- Email Types (Returns Status)ReturnlessZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlessZigZagAfterShip Returns
- Multi-Language SupportReturnlessZigZagAfterShip Returns
- Custom Domain with SSLReturnlessZigZagAfterShip Returns
- Google Analytics TrackingReturnlessZigZagAfterShip Returns
- Embedded ReturnsReturnlessZigZagAfterShip Returns
- Remove Solution Provider BrandingReturnlessZigZagAfterShip Returns
- Support Chat BoxReturnlessZigZagAfterShip Returns
Analytics
- Analytics DashboardReturnlessZigZagAfterShip Returns
- CSV Export/DownloadReturnlessZigZagAfterShip Returns
- Report EmailingReturnlessZigZagAfterShip Returns
- Analytics BenchmarkingReturnlessZigZagAfterShip Returns
- Reports TypesReturnlessZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlessZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlessZigZagAfterShip Returns39
- eCommerce PlatformsReturnlessZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlessZigZagAfterShip Returns
- Tech Partners & SolutionsReturnlessZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlessZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlessZigZagAfterShip Returns
- Returns APIReturnlessZigZagAfterShip Returns
Data Security
- SOC2ReturnlessZigZagAfterShip Returns
- ISO27001ReturnlessZigZagAfterShip Returns
- GDPRReturnlessZigZagAfterShip Returns
Pricing Comparison
Returnless Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year