ZigZag vs. Blue Yonder Returns Processing
Take a look at this side-by-side comparison of ZigZag, Blue Yonder Returns Processing, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
ZigZag
0%
Blue Yonder Returns Processing
0%
AfterShip Returns
100%
Returns Management
ZigZag
0%
Blue Yonder Returns Processing
0%
AfterShip Returns
87%
Exchange Management
ZigZag
0%
Blue Yonder Returns Processing
0%
AfterShip Returns
100%
Return Resolutions
ZigZag
0%
Blue Yonder Returns Processing
0%
AfterShip Returns
75%
eCommerce Platforms
ZigZag
Blue Yonder Returns Processing
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ZigZag
Blue Yonder Returns Processing
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ZigZag
Blue Yonder Returns Processing
AfterShip Returns
Warranty
Data Security
ZigZag
Blue Yonder Returns Processing
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ZigZag
Blue Yonder Returns Processing
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





ZigZag, Blue Yonder Returns Processing, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among ZigZag, Blue Yonder Returns Processing, and AfterShip Returns.
ZigZag
Blue Yonder Returns Processing
AfterShip Returns
Returns Management
- Admin PortalZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Admin portal - Multi-Language SupportZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Return Request FilteringZigZagBlue Yonder Returns ProcessingAfterShip Returns
- RMA CSV ExportZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Multi-Currency SupportZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Return request or label expirationZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Shopify Resolution TaggingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Edit RMAZigZagBlue Yonder Returns ProcessingAfterShip Returns
Returns Reason
- Return Reasons by GroupZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Return Sub-ReasonsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Return Reason Multi-Language SupportZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Mandatory Comment and Photo UploadZigZagBlue Yonder Returns ProcessingAfterShip Returns
Exchange Management
- Exchanges Available PlatformZigZagBlue Yonder Returns ProcessingAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Exchange Order TrackingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- IncentivesZigZagBlue Yonder Returns ProcessingAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyZigZagBlue Yonder Returns ProcessingAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Inventory Data SyncZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Minimum Inventory ThresholdZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Fulfillment Hold/ControlZigZagBlue Yonder Returns ProcessingAfterShip Returns
Return Resolutions
- Return ResolutionZigZagBlue Yonder Returns ProcessingAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Conditional ResolutionsZigZagBlue Yonder Returns ProcessingAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundZigZagBlue Yonder Returns ProcessingAfterShip Returns
Eligibility Rules
- Return WindowZigZagBlue Yonder Returns ProcessingAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesZigZagBlue Yonder Returns ProcessingAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- BlocklistZigZagBlue Yonder Returns ProcessingAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListZigZagBlue Yonder Returns ProcessingAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Remove Solution BrandingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Multi-Language EmailsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Internal Merchant NotificationsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Email Types (Returns Status)ZigZagBlue Yonder Returns ProcessingAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Multi-Language SupportZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Custom Domain with SSLZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Google Analytics TrackingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Embedded ReturnsZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Remove Solution Provider BrandingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Support Chat BoxZigZagBlue Yonder Returns ProcessingAfterShip Returns
Analytics
- Analytics DashboardZigZagBlue Yonder Returns ProcessingAfterShip Returns
- CSV Export/DownloadZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Report EmailingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Analytics BenchmarkingZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Reports TypesZigZagBlue Yonder Returns ProcessingAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionZigZagBlue Yonder Returns ProcessingAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationZigZagBlue Yonder Returns ProcessingAfterShip Returns39
- eCommerce PlatformsZigZagBlue Yonder Returns ProcessingAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Tech Partners & SolutionsZigZagBlue Yonder Returns ProcessingAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesZigZagBlue Yonder Returns ProcessingAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionZigZagBlue Yonder Returns ProcessingAfterShip Returns
- Returns APIZigZagBlue Yonder Returns ProcessingAfterShip Returns
Data Security
- SOC2ZigZagBlue Yonder Returns ProcessingAfterShip Returns
- ISO27001ZigZagBlue Yonder Returns ProcessingAfterShip Returns
- GDPRZigZagBlue Yonder Returns ProcessingAfterShip Returns
Pricing Comparison
ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.Blue Yonder Returns Processing Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year