ReturnGO vs. ShippyPro
Take a look at this side-by-side comparison of ReturnGO, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
ShippyPro
AfterShip Returns
Warranty
Data Security
ReturnGO
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ReturnGO, ShippyPro, and AfterShip Returns Customers
Mythical StoreShopify
Soko GlamShopify
FeatureShopify
P448®Shopify
KUURTHShopify
DragonflyShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among ReturnGo, ShippyPro, and AfterShip Returns.
ReturnGo
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalReturnGoShippyProAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoShippyProAfterShip Returns
- Return Request FilteringReturnGoShippyProAfterShip Returns
- RMA CSV ExportReturnGoShippyProAfterShip Returns
- Multi-Currency SupportReturnGoShippyProAfterShip Returns
- Return request or label expirationReturnGoShippyProAfterShip Returns
- Shopify Resolution TaggingReturnGoShippyProAfterShip Returns
- Edit RMAReturnGoShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoShippyProAfterShip Returns
- Return Sub-ReasonsReturnGoShippyProAfterShip Returns
- Return Reason Multi-Language SupportReturnGoShippyProAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoShippyProAfterShip Returns
- Exchange Order TrackingReturnGoShippyProAfterShip Returns
- IncentivesReturnGoShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoShippyProAfterShip Returns
- Inventory Data SyncReturnGoShippyProAfterShip Returns
- Minimum Inventory ThresholdReturnGoShippyProAfterShip Returns
- Fulfillment Hold/ControlReturnGoShippyProAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoShippyProAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoShippyProAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoShippyProAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoShippyProAfterShip Returns
- Remove Solution BrandingReturnGoShippyProAfterShip Returns
- Multi-Language EmailsReturnGoShippyProAfterShip Returns
- Internal Merchant NotificationsReturnGoShippyProAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoShippyProAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportShippyProAfterShip Returns
- Custom Domain with SSLReturnGoShippyProAfterShip Returns
- Google Analytics TrackingReturnGoShippyProAfterShip Returns
- Embedded ReturnsReturnGoShippyProAfterShip Returns
- Remove Solution Provider BrandingReturnGoShippyProAfterShip Returns
- Support Chat BoxReturnGoShippyProAfterShip Returns
Analytics
- Analytics DashboardReturnGoShippyProAfterShip Returns
- CSV Export/DownloadReturnGoShippyProAfterShip Returns
- Report EmailingReturnGoShippyProAfterShip Returns
- Analytics BenchmarkingReturnGoShippyProAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20ShippyProAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoShippyProAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)ShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoShippyProAfterShip Returns
- Returns APIReturnGoShippyProAfterShip Returns
Data Security
- SOC2ReturnGoShippyProAfterShip Returns
- ISO27001ReturnGoShippyProAfterShip Returns
- GDPRReturnGoShippyProAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year