ShippyPro vs. Return Prime
Take a look at this side-by-side comparison of ShippyPro, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ShippyPro
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
ShippyPro
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
ShippyPro
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
ShippyPro
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
ShippyPro
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ShippyPro
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ShippyPro
Return Prime
AfterShip Returns
Warranty
Data Security
ShippyPro
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ShippyPro
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ShippyPro, Return Prime, and AfterShip Returns Customers
P448®Shopify
KUURTHShopify
DragonflyShopify
Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Top 3 Regions of Return Prime Customers
- India (301-500 Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ShippyPro Customers
- Apparel (21-30 Customers)
- Home & Garden (11-20 Customers)
- Sports (1-10 Customers)
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among ShippyPro, Return Prime, and AfterShip Returns.
ShippyPro
Return Prime
AfterShip Returns
Returns Management
- Admin PortalShippyProReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportShippyProReturn PrimeAfterShip Returns
- Return Request FilteringShippyProReturn PrimeAfterShip Returns
- RMA CSV ExportShippyProReturn PrimeAfterShip Returns
- Multi-Currency SupportShippyProReturn PrimeAfterShip Returns
- Return request or label expirationShippyProReturn PrimeAfterShip Returns
- Shopify Resolution TaggingShippyProReturn PrimeAfterShip Returns
- Edit RMAShippyProReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupShippyProReturn PrimeAfterShip Returns
- Return Sub-ReasonsShippyProReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportShippyProReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadShippyProReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformShippyProReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShippyProReturn PrimeAfterShip Returns
- Exchange Order TrackingShippyProReturn PrimeAfterShip Returns
- IncentivesShippyProReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShippyProReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShippyProReturn PrimeAfterShip Returns
- Inventory Data SyncShippyProReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdShippyProReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlShippyProReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionShippyProReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShippyProReturn PrimeAfterShip Returns
- Conditional ResolutionsShippyProReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShippyProReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowShippyProReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShippyProReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShippyProReturn PrimeAfterShip Returns
- BlocklistShippyProReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShippyProReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShippyProReturn PrimeAfterShip Returns
- Remove Solution BrandingShippyProReturn PrimeAfterShip Returns
- Multi-Language EmailsShippyProReturn PrimeAfterShip Returns
- Internal Merchant NotificationsShippyProReturn PrimeAfterShip Returns
- Email Types (Returns Status)ShippyProReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShippyProReturn PrimeAfterShip Returns
- Multi-Language SupportShippyProReturn PrimeAfterShip Returns
- Custom Domain with SSLShippyProReturn PrimeAfterShip Returns
- Google Analytics TrackingShippyProReturn PrimeAfterShip Returns
- Embedded ReturnsShippyProReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingShippyProReturn PrimeAfterShip Returns
- Support Chat BoxShippyProReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardShippyProReturn PrimeAfterShip Returns
- CSV Export/DownloadShippyProReturn PrimeAfterShip Returns
- Report EmailingShippyProReturn PrimeAfterShip Returns
- Analytics BenchmarkingShippyProReturn PrimeAfterShip Returns
- Reports TypesShippyProReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShippyProReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShippyProReturn PrimeAfterShip Returns39
- eCommerce PlatformsShippyProReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShippyProReturn PrimeAfterShip Returns
- Tech Partners & SolutionsShippyProReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShippyProReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShippyProReturn PrimeAfterShip Returns
- Returns APIShippyProReturn PrimeAfterShip Returns
Data Security
- SOC2ShippyProReturn PrimeAfterShip Returns
- ISO27001ShippyProReturn PrimeAfterShip Returns
- GDPRShippyProReturn PrimeAfterShip Returns
Pricing Comparison
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year