ReturnGO vs. Returnly
Take a look at this side-by-side comparison of ReturnGO, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
Returnly
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
Returnly
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
Returnly
AfterShip Returns
Warranty
Data Security
ReturnGO
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ReturnGO, Returnly, and AfterShip Returns Customers
Darn ToughShopify
Soko GlamShopify
FeatureShopify
Soko GlamShopify
Southern TideShopify
Lola + The BoysShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of ReturnGO Customers
- United States (501-1K Customers)
- Australia (201-300 Customers)
- United Kingdom (101-200 Customers)
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Australia (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ReturnGO Customers
- Apparel (501-1K Customers)
- Sports (101-200 Customers)
- Beauty & Fitness (51-100 Customers)
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ReturnGO Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (31-50 Customers)
- $10.00M to $100.00M (101-200 Customers)
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among ReturnGo, Returnly, and AfterShip Returns.
ReturnGo
Returnly
AfterShip Returns
Returns Management
- Admin PortalReturnGoReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoReturnlyAfterShip Returns
- Return Request FilteringReturnGoReturnlyAfterShip Returns
- RMA CSV ExportReturnGoReturnlyAfterShip Returns
- Multi-Currency SupportReturnGoReturnlyAfterShip Returns
- Return request or label expirationReturnGoReturnlyAfterShip Returns
- Shopify Resolution TaggingReturnGoReturnlyAfterShip Returns
- Edit RMAReturnGoReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoReturnlyAfterShip Returns
- Return Sub-ReasonsReturnGoReturnlyAfterShip Returns
- Return Reason Multi-Language SupportReturnGoReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoReturnlyAfterShip Returns
- Exchange Order TrackingReturnGoReturnlyAfterShip Returns
- IncentivesReturnGoReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoReturnlyAfterShip Returns
- Inventory Data SyncReturnGoReturnlyAfterShip Returns
- Minimum Inventory ThresholdReturnGoReturnlyAfterShip Returns
- Fulfillment Hold/ControlReturnGoReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoReturnlyAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoReturnlyAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoReturnlyAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoReturnlyAfterShip Returns
- Remove Solution BrandingReturnGoReturnlyAfterShip Returns
- Multi-Language EmailsReturnGoReturnlyAfterShip Returns
- Internal Merchant NotificationsReturnGoReturnlyAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoReturnlyAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportReturnlyAfterShip Returns
- Custom Domain with SSLReturnGoReturnlyAfterShip Returns
- Google Analytics TrackingReturnGoReturnlyAfterShip Returns
- Embedded ReturnsReturnGoReturnlyAfterShip Returns
- Remove Solution Provider BrandingReturnGoReturnlyAfterShip Returns
- Support Chat BoxReturnGoReturnlyAfterShip Returns
Analytics
- Analytics DashboardReturnGoReturnlyAfterShip Returns
- CSV Export/DownloadReturnGoReturnlyAfterShip Returns
- Report EmailingReturnGoReturnlyAfterShip Returns
- Analytics BenchmarkingReturnGoReturnlyAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20ReturnlyAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoReturnlyAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)ReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoReturnlyAfterShip Returns
- Returns APIReturnGoReturnlyAfterShip Returns
Data Security
- SOC2ReturnGoReturnlyAfterShip Returns
- ISO27001ReturnGoReturnlyAfterShip Returns
- GDPRReturnGoReturnlyAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year