ReturnGO vs. Refundid
Take a look at this side-by-side comparison of ReturnGO, Refundid, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
Refundid
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
Refundid
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
Refundid
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
Refundid
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
Refundid
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Refundid
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
Refundid
AfterShip Returns
Warranty
Data Security
ReturnGO
Refundid
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
Refundid
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ReturnGO, Refundid, and AfterShip Returns Customers
Darn ToughShopify
Soko GlamShopify
FeatureShopify
DISSHShopify
Billy JShopify
AMR Hair & BeautyShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of ReturnGO Customers
- United States (501-1K Customers)
- Australia (201-300 Customers)
- United Kingdom (101-200 Customers)
Top 3 Regions of Refundid Customers
- Australia (51-100 Customers)
- United States (1-10 Customers)
- New Zealand (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ReturnGO Customers
- Apparel (501-1K Customers)
- Sports (101-200 Customers)
- Beauty & Fitness (51-100 Customers)
Top 3 Categories of Refundid Customers
- Apparel (51-100 Customers)
- Sports (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ReturnGO Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (31-50 Customers)
- $10.00M to $100.00M (101-200 Customers)
Top 3 Monthly Sales Distributed of Refundid Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among ReturnGo, Refundid, and AfterShip Returns.
ReturnGo
Refundid
AfterShip Returns
Returns Management
- Admin PortalReturnGoRefundidAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoRefundidAfterShip Returns
- Return Request FilteringReturnGoRefundidAfterShip Returns
- RMA CSV ExportReturnGoRefundidAfterShip Returns
- Multi-Currency SupportReturnGoRefundidAfterShip Returns
- Return request or label expirationReturnGoRefundidAfterShip Returns
- Shopify Resolution TaggingReturnGoRefundidAfterShip Returns
- Edit RMAReturnGoRefundidAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoRefundidAfterShip Returns
- Return Sub-ReasonsReturnGoRefundidAfterShip Returns
- Return Reason Multi-Language SupportReturnGoRefundidAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoRefundidAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusRefundidAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoRefundidAfterShip Returns
- Exchange Order TrackingReturnGoRefundidAfterShip Returns
- IncentivesReturnGoRefundidAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalRefundidAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoRefundidAfterShip Returns
- Inventory Data SyncReturnGoRefundidAfterShip Returns
- Minimum Inventory ThresholdReturnGoRefundidAfterShip Returns
- Fulfillment Hold/ControlReturnGoRefundidAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsRefundidAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoRefundidAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonRefundidAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoRefundidAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateRefundidAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsRefundidAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoRefundidAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeRefundidAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoRefundidAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoRefundidAfterShip Returns
- Remove Solution BrandingReturnGoRefundidAfterShip Returns
- Multi-Language EmailsReturnGoRefundidAfterShip Returns
- Internal Merchant NotificationsReturnGoRefundidAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedRefundidAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoRefundidAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportRefundidAfterShip Returns
- Custom Domain with SSLReturnGoRefundidAfterShip Returns
- Google Analytics TrackingReturnGoRefundidAfterShip Returns
- Embedded ReturnsReturnGoRefundidAfterShip Returns
- Remove Solution Provider BrandingReturnGoRefundidAfterShip Returns
- Support Chat BoxReturnGoRefundidAfterShip Returns
Analytics
- Analytics DashboardReturnGoRefundidAfterShip Returns
- CSV Export/DownloadReturnGoRefundidAfterShip Returns
- Report EmailingReturnGoRefundidAfterShip Returns
- Analytics BenchmarkingReturnGoRefundidAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeRefundidAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionRefundidAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20RefundidAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyRefundidAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoRefundidAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)RefundidAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobRefundidAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoRefundidAfterShip Returns
- Returns APIReturnGoRefundidAfterShip Returns
Data Security
- SOC2ReturnGoRefundidAfterShip Returns
- ISO27001ReturnGoRefundidAfterShip Returns
- GDPRReturnGoRefundidAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Refundid Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year