ReturnBear vs. ZigZag
Take a look at this side-by-side comparison of ReturnBear, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnBear
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
ReturnBear
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
ReturnBear
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
ReturnBear
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnBear
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnBear
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnBear
ZigZag
AfterShip Returns
Warranty
Data Security
ReturnBear
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnBear
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ReturnBear, ZigZag, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among ReturnBear, ZigZag, and AfterShip Returns.
ReturnBear
ZigZag
AfterShip Returns
Returns Management
- Admin PortalReturnBearZigZagAfterShip Returns
- Admin portal - Multi-Language SupportReturnBearZigZagAfterShip Returns
- Return Request FilteringReturnBearZigZagAfterShip Returns
- RMA CSV ExportReturnBearZigZagAfterShip Returns
- Multi-Currency SupportReturnBearZigZagAfterShip Returns
- Return request or label expirationReturnBearZigZagAfterShip Returns
- Shopify Resolution TaggingReturnBearZigZagAfterShip Returns
- Edit RMAReturnBearZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnBearZigZagAfterShip Returns
- Return Sub-ReasonsReturnBearZigZagAfterShip Returns
- Return Reason Multi-Language SupportReturnBearZigZagAfterShip Returns
- Mandatory Comment and Photo UploadReturnBearZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnBearZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnBearZigZagAfterShip Returns
- Exchange Order TrackingReturnBearZigZagAfterShip Returns
- IncentivesReturnBearZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnBearZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnBearZigZagAfterShip Returns
- Inventory Data SyncReturnBearZigZagAfterShip Returns
- Minimum Inventory ThresholdReturnBearZigZagAfterShip Returns
- Fulfillment Hold/ControlReturnBearZigZagAfterShip Returns
Return Resolutions
- Return ResolutionReturnBearZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnBearZigZagAfterShip Returns
- Conditional ResolutionsReturnBearZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnBearZigZagAfterShip Returns
Eligibility Rules
- Return WindowReturnBearZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnBearZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnBearZigZagAfterShip Returns
- BlocklistReturnBearZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnBearZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnBearZigZagAfterShip Returns
- Remove Solution BrandingReturnBearZigZagAfterShip Returns
- Multi-Language EmailsReturnBearZigZagAfterShip Returns
- Internal Merchant NotificationsReturnBearZigZagAfterShip Returns
- Email Types (Returns Status)ReturnBearZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnBearZigZagAfterShip Returns
- Multi-Language SupportReturnBearZigZagAfterShip Returns
- Custom Domain with SSLReturnBearZigZagAfterShip Returns
- Google Analytics TrackingReturnBearZigZagAfterShip Returns
- Embedded ReturnsReturnBearZigZagAfterShip Returns
- Remove Solution Provider BrandingReturnBearZigZagAfterShip Returns
- Support Chat BoxReturnBearZigZagAfterShip Returns
Analytics
- Analytics DashboardReturnBearZigZagAfterShip Returns
- CSV Export/DownloadReturnBearZigZagAfterShip Returns
- Report EmailingReturnBearZigZagAfterShip Returns
- Analytics BenchmarkingReturnBearZigZagAfterShip Returns
- Reports TypesReturnBearZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnBearZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnBearZigZagAfterShip Returns39
- eCommerce PlatformsReturnBearZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnBearZigZagAfterShip Returns
- Tech Partners & SolutionsReturnBearZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnBearZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnBearZigZagAfterShip Returns
- Returns APIReturnBearZigZagAfterShip Returns
Data Security
- SOC2ReturnBearZigZagAfterShip Returns
- ISO27001ReturnBearZigZagAfterShip Returns
- GDPRReturnBearZigZagAfterShip Returns
Pricing Comparison
ReturnBear Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year