Return Rabbit vs. Happy Returns
Take a look at this side-by-side comparison of Return Rabbit, Happy Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Rabbit
0%
Happy Returns
60%
AfterShip Returns
100%
Returns Management
Return Rabbit
0%
Happy Returns
75%
AfterShip Returns
87%
Exchange Management
Return Rabbit
0%
Happy Returns
75%
AfterShip Returns
100%
Return Resolutions
Return Rabbit
0%
Happy Returns
75%
AfterShip Returns
75%
eCommerce Platforms
Return Rabbit
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Rabbit
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Rabbit
Happy Returns
Warranty
AfterShip Returns
Warranty
Data Security
Return Rabbit
Happy Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Rabbit
Happy Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Rabbit, Happy Returns, and AfterShip Returns Customers
TalentlessShopify
Sendero Provisions Co.Shopify
Jouer CosmeticsShopify
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
MiraclesuitShopify
HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Return Rabbit, Happy Returns, and AfterShip Returns.
Return Rabbit
Happy Returns
AfterShip Returns
Returns Management
- Admin PortalReturn RabbitHappy ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportReturn RabbitHappy ReturnsAfterShip Returns
- Return Request FilteringReturn RabbitHappy ReturnsAfterShip Returns
- RMA CSV ExportReturn RabbitHappy ReturnsAfterShip Returns
- Multi-Currency SupportReturn RabbitHappy ReturnsAfterShip Returns
- Return request or label expirationReturn RabbitHappy ReturnsAfterShip Returns
- Shopify Resolution TaggingReturn RabbitHappy ReturnsAfterShip Returns
- Edit RMAReturn RabbitHappy ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn RabbitHappy ReturnsAfterShip Returns
- Return Sub-ReasonsReturn RabbitHappy ReturnsAfterShip Returns
- Return Reason Multi-Language SupportReturn RabbitHappy ReturnsMust Contact SupportAfterShip Returns
- Mandatory Comment and Photo UploadReturn RabbitHappy ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn RabbitHappy ReturnsShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn RabbitHappy ReturnsAfterShip Returns
- Exchange Order TrackingReturn RabbitHappy ReturnsIn-house exchange trackingAfterShip Returns
- IncentivesReturn RabbitHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn RabbitHappy ReturnsNo warranty returnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn RabbitHappy ReturnsAfterShip Returns
- Inventory Data SyncReturn RabbitHappy ReturnsAfterShip Returns
- Minimum Inventory ThresholdReturn RabbitHappy ReturnsAfterShip Returns
- Fulfillment Hold/ControlReturn RabbitHappy ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionReturn RabbitHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn RabbitHappy ReturnsAfterShip Returns
- Conditional ResolutionsReturn RabbitHappy ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn RabbitHappy ReturnsAfterShip Returns
Eligibility Rules
- Return WindowReturn RabbitHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn RabbitHappy ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn RabbitHappy ReturnsAfterShip Returns
- BlocklistReturn RabbitHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn RabbitHappy ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn RabbitHappy ReturnsAfterShip Returns
- Remove Solution BrandingReturn RabbitHappy ReturnsAfterShip Returns
- Multi-Language EmailsReturn RabbitHappy ReturnsAfterShip Returns
- Internal Merchant NotificationsReturn RabbitHappy ReturnsAfterShip Returns
- Email Types (Returns Status)Return RabbitHappy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn RabbitHappy ReturnsAfterShip Returns
- Multi-Language SupportReturn RabbitHappy ReturnsMust Contact SupportAfterShip Returns
- Custom Domain with SSLReturn RabbitHappy ReturnsAfterShip Returns
- Google Analytics TrackingReturn RabbitHappy ReturnsAfterShip Returns
- Embedded ReturnsReturn RabbitHappy ReturnsAfterShip Returns
- Remove Solution Provider BrandingReturn RabbitHappy ReturnsAfterShip Returns
- Support Chat BoxReturn RabbitHappy ReturnsAfterShip Returns
Analytics
- Analytics DashboardReturn RabbitHappy ReturnsAfterShip Returns
- CSV Export/DownloadReturn RabbitHappy ReturnsAfterShip Returns
- Report EmailingReturn RabbitHappy ReturnsAfterShip Returns
- Analytics BenchmarkingReturn RabbitHappy ReturnsAfterShip Returns
- Reports TypesReturn RabbitHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn RabbitHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn RabbitHappy Returns12AfterShip Returns39
- eCommerce PlatformsReturn RabbitHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn RabbitHappy ReturnsAfterShip Returns
- Tech Partners & SolutionsReturn RabbitHappy Returns7 (Gorgias, Celigo)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn RabbitHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn RabbitHappy ReturnsAfterShip Returns
- Returns APIReturn RabbitHappy ReturnsAfterShip Returns
Data Security
- SOC2Return RabbitHappy ReturnsAfterShip Returns
- ISO27001Return RabbitHappy ReturnsAfterShip Returns
- GDPRReturn RabbitHappy ReturnsAfterShip Returns
Pricing Comparison
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year