Happy Returns vs. Evavi
Take a look at this side-by-side comparison of Happy Returns, Evavi, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Happy Returns
60%
Evavi
0%
AfterShip Returns
100%
Returns Management
Happy Returns
75%
Evavi
0%
AfterShip Returns
87%
Exchange Management
Happy Returns
75%
Evavi
0%
AfterShip Returns
100%
Return Resolutions
Happy Returns
75%
Evavi
0%
AfterShip Returns
75%
eCommerce Platforms
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Evavi
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
Evavi
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Happy Returns
Warranty
Evavi
AfterShip Returns
Warranty
Data Security
Happy Returns
Evavi
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Happy Returns
Evavi
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Happy Returns, Evavi, and AfterShip Returns.
Happy Returns
Evavi
AfterShip Returns
Returns Management
- Admin PortalHappy ReturnsEvaviAfterShip Returns
- Admin portal - Multi-Language SupportHappy ReturnsEvaviAfterShip Returns
- Return Request FilteringHappy ReturnsEvaviAfterShip Returns
- RMA CSV ExportHappy ReturnsEvaviAfterShip Returns
- Multi-Currency SupportHappy ReturnsEvaviAfterShip Returns
- Return request or label expirationHappy ReturnsEvaviAfterShip Returns
- Shopify Resolution TaggingHappy ReturnsEvaviAfterShip Returns
- Edit RMAHappy ReturnsEvaviAfterShip Returns
Returns Reason
- Return Reasons by GroupHappy ReturnsEvaviAfterShip Returns
- Return Sub-ReasonsHappy ReturnsEvaviAfterShip Returns
- Return Reason Multi-Language SupportHappy ReturnsMust Contact SupportEvaviAfterShip Returns
- Mandatory Comment and Photo UploadHappy ReturnsEvaviAfterShip Returns
Exchange Management
- Exchanges Available PlatformHappy ReturnsShopify/Shopify PlusEvaviAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeHappy ReturnsEvaviAfterShip Returns
- Exchange Order TrackingHappy ReturnsIn-house exchange trackingEvaviAfterShip Returns
- IncentivesHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingEvaviAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyHappy ReturnsNo warranty returnsEvaviAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderHappy ReturnsEvaviAfterShip Returns
- Inventory Data SyncHappy ReturnsEvaviAfterShip Returns
- Minimum Inventory ThresholdHappy ReturnsEvaviAfterShip Returns
- Fulfillment Hold/ControlHappy ReturnsEvaviAfterShip Returns
Return Resolutions
- Return ResolutionHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsEvaviAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsHappy ReturnsEvaviAfterShip Returns
- Conditional ResolutionsHappy ReturnsEvaviAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundHappy ReturnsEvaviAfterShip Returns
Eligibility Rules
- Return WindowHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateEvaviAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesHappy ReturnsEvaviAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsHappy ReturnsEvaviAfterShip Returns
- BlocklistHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;EvaviAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListHappy ReturnsEvaviAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsHappy ReturnsEvaviAfterShip Returns
- Remove Solution BrandingHappy ReturnsEvaviAfterShip Returns
- Multi-Language EmailsHappy ReturnsEvaviAfterShip Returns
- Internal Merchant NotificationsHappy ReturnsEvaviAfterShip Returns
- Email Types (Returns Status)Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedEvaviAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorHappy ReturnsEvaviAfterShip Returns
- Multi-Language SupportHappy ReturnsMust Contact SupportEvaviAfterShip Returns
- Custom Domain with SSLHappy ReturnsEvaviAfterShip Returns
- Google Analytics TrackingHappy ReturnsEvaviAfterShip Returns
- Embedded ReturnsHappy ReturnsEvaviAfterShip Returns
- Remove Solution Provider BrandingHappy ReturnsEvaviAfterShip Returns
- Support Chat BoxHappy ReturnsEvaviAfterShip Returns
Analytics
- Analytics DashboardHappy ReturnsEvaviAfterShip Returns
- CSV Export/DownloadHappy ReturnsEvaviAfterShip Returns
- Report EmailingHappy ReturnsEvaviAfterShip Returns
- Analytics BenchmarkingHappy ReturnsEvaviAfterShip Returns
- Reports TypesHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionEvaviAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionEvaviAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationHappy Returns12EvaviAfterShip Returns39
- eCommerce PlatformsHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoEvaviAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformHappy ReturnsEvaviAfterShip Returns
- Tech Partners & SolutionsHappy Returns7 (Gorgias, Celigo)EvaviAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobEvaviAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionHappy ReturnsEvaviAfterShip Returns
- Returns APIHappy ReturnsEvaviAfterShip Returns
Data Security
- SOC2Happy ReturnsEvaviAfterShip Returns
- ISO27001Happy ReturnsEvaviAfterShip Returns
- GDPRHappy ReturnsEvaviAfterShip Returns
Pricing Comparison
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
Evavi Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year