Return Prime vs. ReturnBear
Take a look at this side-by-side comparison of Return Prime, ReturnBear, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Prime
0%
ReturnBear
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
ReturnBear
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
ReturnBear
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
ReturnBear
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
ReturnBear
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
ReturnBear
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
ReturnBear
AfterShip Returns
Warranty
Data Security
Return Prime
ReturnBear
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
ReturnBear
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, ReturnBear, and AfterShip Returns Customers
T&C Surf DesignsShopify
Tifosi OpticsShopify
knyamed.comShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (501-1K Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, ReturnBear, and AfterShip Returns.
Return Prime
ReturnBear
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeReturnBearAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeReturnBearAfterShip Returns
- Return Request FilteringReturn PrimeReturnBearAfterShip Returns
- RMA CSV ExportReturn PrimeReturnBearAfterShip Returns
- Multi-Currency SupportReturn PrimeReturnBearAfterShip Returns
- Return request or label expirationReturn PrimeReturnBearAfterShip Returns
- Shopify Resolution TaggingReturn PrimeReturnBearAfterShip Returns
- Edit RMAReturn PrimeReturnBearAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeReturnBearAfterShip Returns
- Return Sub-ReasonsReturn PrimeReturnBearAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeReturnBearAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeReturnBearAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeReturnBearAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeReturnBearAfterShip Returns
- Exchange Order TrackingReturn PrimeReturnBearAfterShip Returns
- IncentivesReturn PrimeReturnBearAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeReturnBearAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeReturnBearAfterShip Returns
- Inventory Data SyncReturn PrimeReturnBearAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeReturnBearAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeReturnBearAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeReturnBearAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeReturnBearAfterShip Returns
- Conditional ResolutionsReturn PrimeReturnBearAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeReturnBearAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeReturnBearAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeReturnBearAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeReturnBearAfterShip Returns
- BlocklistReturn PrimeReturnBearAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeReturnBearAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeReturnBearAfterShip Returns
- Remove Solution BrandingReturn PrimeReturnBearAfterShip Returns
- Multi-Language EmailsReturn PrimeReturnBearAfterShip Returns
- Internal Merchant NotificationsReturn PrimeReturnBearAfterShip Returns
- Email Types (Returns Status)Return PrimeReturnBearAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeReturnBearAfterShip Returns
- Multi-Language SupportReturn PrimeReturnBearAfterShip Returns
- Custom Domain with SSLReturn PrimeReturnBearAfterShip Returns
- Google Analytics TrackingReturn PrimeReturnBearAfterShip Returns
- Embedded ReturnsReturn PrimeReturnBearAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeReturnBearAfterShip Returns
- Support Chat BoxReturn PrimeReturnBearAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeReturnBearAfterShip Returns
- CSV Export/DownloadReturn PrimeReturnBearAfterShip Returns
- Report EmailingReturn PrimeReturnBearAfterShip Returns
- Analytics BenchmarkingReturn PrimeReturnBearAfterShip Returns
- Reports TypesReturn PrimeReturnBearAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeReturnBearAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeReturnBearAfterShip Returns39
- eCommerce PlatformsReturn PrimeReturnBearAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeReturnBearAfterShip Returns
- Tech Partners & SolutionsReturn PrimeReturnBearAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeReturnBearAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeReturnBearAfterShip Returns
- Returns APIReturn PrimeReturnBearAfterShip Returns
Data Security
- SOC2Return PrimeReturnBearAfterShip Returns
- ISO27001Return PrimeReturnBearAfterShip Returns
- GDPRReturn PrimeReturnBearAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
ReturnBear Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year