Return Logic vs. ShippyPro
Take a look at this side-by-side comparison of Return Logic, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Logic
60%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Return Logic
75%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Return Logic
75%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Return Logic
75%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Return LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Logic
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Logic
Warranty
ShippyPro
AfterShip Returns
Warranty
Data Security
Return Logic
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Logic
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Logic, ShippyPro, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among Return Logic, ShippyPro, and AfterShip Returns.
Return Logic
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalReturn LogicShippyProAfterShip Returns
- Admin portal - Multi-Language SupportReturn LogicShippyProAfterShip Returns
- Return Request FilteringReturn LogicShippyProAfterShip Returns
- RMA CSV ExportReturn LogicShippyProAfterShip Returns
- Multi-Currency SupportReturn LogicShippyProAfterShip Returns
- Return request or label expirationReturn LogicShippyProAfterShip Returns
- Shopify Resolution TaggingReturn LogicShippyProAfterShip Returns
- Edit RMAReturn LogicShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn LogicShippyProAfterShip Returns
- Return Sub-ReasonsReturn LogicShippyProAfterShip Returns
- Return Reason Multi-Language SupportReturn LogicShippyProAfterShip Returns
- Mandatory Comment and Photo UploadReturn LogicShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn LogicShopify/Shopify PlusShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn LogicShippyProAfterShip Returns
- Exchange Order TrackingReturn LogicShippyProAfterShip Returns
- IncentivesReturn LogicExtra Credit via Fixed AmountShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn Logic Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)ShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn LogicShippyProAfterShip Returns
- Inventory Data SyncReturn LogicShippyProAfterShip Returns
- Minimum Inventory ThresholdReturn LogicShippyProAfterShip Returns
- Fulfillment Hold/ControlReturn LogicShippyProAfterShip Returns
Return Resolutions
- Return ResolutionReturn LogicRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn LogicShippyProAfterShip Returns
- Conditional ResolutionsReturn LogicBy Product SKU, Tag, or Type; By Return ReasonShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn LogicShippyProAfterShip Returns
Eligibility Rules
- Return WindowReturn LogicFulfillment Date; Order Date; Conditional by Product Tag or Type / Event DateShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn LogicLimit to One Request per Order; Bundle & Partial ReturnsShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn LogicShippyProAfterShip Returns
- BlocklistReturn LogicProduct Type; Product Tag; SKUShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn LogicShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn LogicShippyProAfterShip Returns
- Remove Solution BrandingReturn LogicShippyProAfterShip Returns
- Multi-Language EmailsReturn LogicShippyProAfterShip Returns
- Internal Merchant NotificationsReturn LogicShippyProAfterShip Returns
- Email Types (Returns Status)Return LogicReturn Request Received / Approved / Rejected; Return Reminder; Items Returned; Request ResolvedShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn LogicShippyProAfterShip Returns
- Multi-Language SupportReturn LogicShippyProAfterShip Returns
- Custom Domain with SSLReturn LogicShippyProAfterShip Returns
- Google Analytics TrackingReturn LogicShippyProAfterShip Returns
- Embedded ReturnsReturn LogicShippyProAfterShip Returns
- Remove Solution Provider BrandingReturn LogicShippyProAfterShip Returns
- Support Chat BoxReturn LogicRequires 3PL/IntegrationShippyProAfterShip Returns
Analytics
- Analytics DashboardReturn LogicShippyProAfterShip Returns
- CSV Export/DownloadReturn LogicShippyProAfterShip Returns
- Report EmailingReturn LogicShippyProAfterShip Returns
- Analytics BenchmarkingReturn LogicShippyProAfterShip Returns
- Reports TypesReturn LogicRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn LogicNo mention of fraud detectionShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn Logic1ShippyProAfterShip Returns39
- eCommerce PlatformsReturn LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerceShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn LogicShippyProAfterShip Returns
- Tech Partners & SolutionsReturn Logic7 (Gorgias, Zendesk, Celigo)ShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn LogicShipHero; ShipBobShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn LogicShippyProAfterShip Returns
- Returns APIReturn LogicShippyProAfterShip Returns
Data Security
- SOC2Return LogicShippyProAfterShip Returns
- ISO27001Return LogicShippyProAfterShip Returns
- GDPRReturn LogicShippyProAfterShip Returns
Pricing Comparison
Return Logic Pricing
Essential$299/month
Business$599/month
EnterpriseCustom
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year