Return Logic vs. Returnly
Take a look at this side-by-side comparison of Return Logic, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Logic
60%
Returnly
0%
AfterShip Returns
100%
Returns Management
Return Logic
75%
Returnly
0%
AfterShip Returns
87%
Exchange Management
Return Logic
75%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
Return Logic
75%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
Return LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Logic
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Logic
Warranty
Returnly
AfterShip Returns
Warranty
Data Security
Return Logic
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Logic
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Return Logic, Returnly, and AfterShip Returns.
Return Logic
Returnly
AfterShip Returns
Returns Management
- Admin PortalReturn LogicReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportReturn LogicReturnlyAfterShip Returns
- Return Request FilteringReturn LogicReturnlyAfterShip Returns
- RMA CSV ExportReturn LogicReturnlyAfterShip Returns
- Multi-Currency SupportReturn LogicReturnlyAfterShip Returns
- Return request or label expirationReturn LogicReturnlyAfterShip Returns
- Shopify Resolution TaggingReturn LogicReturnlyAfterShip Returns
- Edit RMAReturn LogicReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn LogicReturnlyAfterShip Returns
- Return Sub-ReasonsReturn LogicReturnlyAfterShip Returns
- Return Reason Multi-Language SupportReturn LogicReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadReturn LogicReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn LogicShopify/Shopify PlusReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn LogicReturnlyAfterShip Returns
- Exchange Order TrackingReturn LogicReturnlyAfterShip Returns
- IncentivesReturn LogicExtra Credit via Fixed AmountReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn Logic Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)ReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn LogicReturnlyAfterShip Returns
- Inventory Data SyncReturn LogicReturnlyAfterShip Returns
- Minimum Inventory ThresholdReturn LogicReturnlyAfterShip Returns
- Fulfillment Hold/ControlReturn LogicReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionReturn LogicRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn LogicReturnlyAfterShip Returns
- Conditional ResolutionsReturn LogicBy Product SKU, Tag, or Type; By Return ReasonReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn LogicReturnlyAfterShip Returns
Eligibility Rules
- Return WindowReturn LogicFulfillment Date; Order Date; Conditional by Product Tag or Type / Event DateReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn LogicLimit to One Request per Order; Bundle & Partial ReturnsReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn LogicReturnlyAfterShip Returns
- BlocklistReturn LogicProduct Type; Product Tag; SKUReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn LogicReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn LogicReturnlyAfterShip Returns
- Remove Solution BrandingReturn LogicReturnlyAfterShip Returns
- Multi-Language EmailsReturn LogicReturnlyAfterShip Returns
- Internal Merchant NotificationsReturn LogicReturnlyAfterShip Returns
- Email Types (Returns Status)Return LogicReturn Request Received / Approved / Rejected; Return Reminder; Items Returned; Request ResolvedReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn LogicReturnlyAfterShip Returns
- Multi-Language SupportReturn LogicReturnlyAfterShip Returns
- Custom Domain with SSLReturn LogicReturnlyAfterShip Returns
- Google Analytics TrackingReturn LogicReturnlyAfterShip Returns
- Embedded ReturnsReturn LogicReturnlyAfterShip Returns
- Remove Solution Provider BrandingReturn LogicReturnlyAfterShip Returns
- Support Chat BoxReturn LogicRequires 3PL/IntegrationReturnlyAfterShip Returns
Analytics
- Analytics DashboardReturn LogicReturnlyAfterShip Returns
- CSV Export/DownloadReturn LogicReturnlyAfterShip Returns
- Report EmailingReturn LogicReturnlyAfterShip Returns
- Analytics BenchmarkingReturn LogicReturnlyAfterShip Returns
- Reports TypesReturn LogicRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn LogicNo mention of fraud detectionReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn Logic1ReturnlyAfterShip Returns39
- eCommerce PlatformsReturn LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerceReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn LogicReturnlyAfterShip Returns
- Tech Partners & SolutionsReturn Logic7 (Gorgias, Zendesk, Celigo)ReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn LogicShipHero; ShipBobReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn LogicReturnlyAfterShip Returns
- Returns APIReturn LogicReturnlyAfterShip Returns
Data Security
- SOC2Return LogicReturnlyAfterShip Returns
- ISO27001Return LogicReturnlyAfterShip Returns
- GDPRReturn LogicReturnlyAfterShip Returns
Pricing Comparison
Return Logic Pricing
Essential$299/month
Business$599/month
EnterpriseCustom
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year