Return Logic vs. Return Rabbit
Take a look at this side-by-side comparison of Return Logic, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Logic
60%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Return Logic
75%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Return Logic
75%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Return Logic
75%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Return LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Logic
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Logic
Warranty
Return Rabbit
AfterShip Returns
Warranty
Data Security
Return Logic
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Logic
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Logic, Return Rabbit, and AfterShip Returns Customers
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You can subscribe to receive the data updates.TalentlessShopify
Sendero Provisions Co.Shopify
COMFORT ONE SHOESShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Features Comparison
Side-by-Side comparison of features among Return Logic, Return Rabbit, and AfterShip Returns.
Return Logic
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalReturn LogicReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportReturn LogicReturn RabbitAfterShip Returns
- Return Request FilteringReturn LogicReturn RabbitAfterShip Returns
- RMA CSV ExportReturn LogicReturn RabbitAfterShip Returns
- Multi-Currency SupportReturn LogicReturn RabbitAfterShip Returns
- Return request or label expirationReturn LogicReturn RabbitAfterShip Returns
- Shopify Resolution TaggingReturn LogicReturn RabbitAfterShip Returns
- Edit RMAReturn LogicReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn LogicReturn RabbitAfterShip Returns
- Return Sub-ReasonsReturn LogicReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportReturn LogicReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadReturn LogicReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn LogicShopify/Shopify PlusReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn LogicReturn RabbitAfterShip Returns
- Exchange Order TrackingReturn LogicReturn RabbitAfterShip Returns
- IncentivesReturn LogicExtra Credit via Fixed AmountReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn Logic Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)Return RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn LogicReturn RabbitAfterShip Returns
- Inventory Data SyncReturn LogicReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdReturn LogicReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlReturn LogicReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionReturn LogicRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn LogicReturn RabbitAfterShip Returns
- Conditional ResolutionsReturn LogicBy Product SKU, Tag, or Type; By Return ReasonReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn LogicReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowReturn LogicFulfillment Date; Order Date; Conditional by Product Tag or Type / Event DateReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn LogicLimit to One Request per Order; Bundle & Partial ReturnsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn LogicReturn RabbitAfterShip Returns
- BlocklistReturn LogicProduct Type; Product Tag; SKUReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn LogicReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn LogicReturn RabbitAfterShip Returns
- Remove Solution BrandingReturn LogicReturn RabbitAfterShip Returns
- Multi-Language EmailsReturn LogicReturn RabbitAfterShip Returns
- Internal Merchant NotificationsReturn LogicReturn RabbitAfterShip Returns
- Email Types (Returns Status)Return LogicReturn Request Received / Approved / Rejected; Return Reminder; Items Returned; Request ResolvedReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn LogicReturn RabbitAfterShip Returns
- Multi-Language SupportReturn LogicReturn RabbitAfterShip Returns
- Custom Domain with SSLReturn LogicReturn RabbitAfterShip Returns
- Google Analytics TrackingReturn LogicReturn RabbitAfterShip Returns
- Embedded ReturnsReturn LogicReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingReturn LogicReturn RabbitAfterShip Returns
- Support Chat BoxReturn LogicRequires 3PL/IntegrationReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardReturn LogicReturn RabbitAfterShip Returns
- CSV Export/DownloadReturn LogicReturn RabbitAfterShip Returns
- Report EmailingReturn LogicReturn RabbitAfterShip Returns
- Analytics BenchmarkingReturn LogicReturn RabbitAfterShip Returns
- Reports TypesReturn LogicRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn LogicNo mention of fraud detectionReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn Logic1Return RabbitAfterShip Returns39
- eCommerce PlatformsReturn LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerceReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn LogicReturn RabbitAfterShip Returns
- Tech Partners & SolutionsReturn Logic7 (Gorgias, Zendesk, Celigo)Return RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn LogicShipHero; ShipBobReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn LogicReturn RabbitAfterShip Returns
- Returns APIReturn LogicReturn RabbitAfterShip Returns
Data Security
- SOC2Return LogicReturn RabbitAfterShip Returns
- ISO27001Return LogicReturn RabbitAfterShip Returns
- GDPRReturn LogicReturn RabbitAfterShip Returns
Pricing Comparison
Return Logic Pricing
Essential$299/month
Business$599/month
EnterpriseCustom
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year