Return Logic vs. Return Magic
Take a look at this side-by-side comparison of Return Logic, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Logic
60%
Return Magic
0%
AfterShip Returns
100%
Returns Management
Return Logic
75%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
Return Logic
75%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
Return Logic
75%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
Return LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Logic
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Logic
Warranty
Return Magic
AfterShip Returns
Warranty
Data Security
Return Logic
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Logic
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Return Logic customers switched to AfterShip Returns say
Smoother Exchange
Return Logic
4.0
"It would be nice if the customer would be able to change their own return."
AfterShip Returns
4.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Return Logic, Return Magic, and AfterShip Returns Customers
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ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Return Logic, Return Magic, and AfterShip Returns.
Return Logic
Return Magic
AfterShip Returns
Returns Management
- Admin PortalReturn LogicReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportReturn LogicReturn MagicAfterShip Returns
- Return Request FilteringReturn LogicReturn MagicAfterShip Returns
- RMA CSV ExportReturn LogicReturn MagicAfterShip Returns
- Multi-Currency SupportReturn LogicReturn MagicAfterShip Returns
- Return request or label expirationReturn LogicReturn MagicAfterShip Returns
- Shopify Resolution TaggingReturn LogicReturn MagicAfterShip Returns
- Edit RMAReturn LogicReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn LogicReturn MagicAfterShip Returns
- Return Sub-ReasonsReturn LogicReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportReturn LogicReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadReturn LogicReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn LogicShopify/Shopify PlusReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn LogicReturn MagicAfterShip Returns
- Exchange Order TrackingReturn LogicReturn MagicAfterShip Returns
- IncentivesReturn LogicExtra Credit via Fixed AmountReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn Logic Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)Return MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn LogicReturn MagicAfterShip Returns
- Inventory Data SyncReturn LogicReturn MagicAfterShip Returns
- Minimum Inventory ThresholdReturn LogicReturn MagicAfterShip Returns
- Fulfillment Hold/ControlReturn LogicReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionReturn LogicRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn LogicReturn MagicAfterShip Returns
- Conditional ResolutionsReturn LogicBy Product SKU, Tag, or Type; By Return ReasonReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn LogicReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowReturn LogicFulfillment Date; Order Date; Conditional by Product Tag or Type / Event DateReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn LogicLimit to One Request per Order; Bundle & Partial ReturnsReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn LogicReturn MagicAfterShip Returns
- BlocklistReturn LogicProduct Type; Product Tag; SKUReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn LogicReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn LogicReturn MagicAfterShip Returns
- Remove Solution BrandingReturn LogicReturn MagicAfterShip Returns
- Multi-Language EmailsReturn LogicReturn MagicAfterShip Returns
- Internal Merchant NotificationsReturn LogicReturn MagicAfterShip Returns
- Email Types (Returns Status)Return LogicReturn Request Received / Approved / Rejected; Return Reminder; Items Returned; Request ResolvedReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn LogicReturn MagicAfterShip Returns
- Multi-Language SupportReturn LogicReturn MagicAfterShip Returns
- Custom Domain with SSLReturn LogicReturn MagicAfterShip Returns
- Google Analytics TrackingReturn LogicReturn MagicAfterShip Returns
- Embedded ReturnsReturn LogicReturn MagicAfterShip Returns
- Remove Solution Provider BrandingReturn LogicReturn MagicAfterShip Returns
- Support Chat BoxReturn LogicRequires 3PL/IntegrationReturn MagicAfterShip Returns
Analytics
- Analytics DashboardReturn LogicReturn MagicAfterShip Returns
- CSV Export/DownloadReturn LogicReturn MagicAfterShip Returns
- Report EmailingReturn LogicReturn MagicAfterShip Returns
- Analytics BenchmarkingReturn LogicReturn MagicAfterShip Returns
- Reports TypesReturn LogicRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn LogicNo mention of fraud detectionReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn Logic1Return MagicAfterShip Returns39
- eCommerce PlatformsReturn LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerceReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn LogicReturn MagicAfterShip Returns
- Tech Partners & SolutionsReturn Logic7 (Gorgias, Zendesk, Celigo)Return MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn LogicShipHero; ShipBobReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn LogicReturn MagicAfterShip Returns
- Returns APIReturn LogicReturn MagicAfterShip Returns
Data Security
- SOC2Return LogicReturn MagicAfterShip Returns
- ISO27001Return LogicReturn MagicAfterShip Returns
- GDPRReturn LogicReturn MagicAfterShip Returns
Pricing Comparison
Return Logic Pricing
Essential$299/month
Business$599/month
EnterpriseCustom
Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year