parcelLab Retain vs. ReturnBear
Take a look at this side-by-side comparison of parcelLab Retain, ReturnBear, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
parcelLab Retain
0%
ReturnBear
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
ReturnBear
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
ReturnBear
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
ReturnBear
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
ReturnBear
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
ReturnBear
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
ReturnBear
AfterShip Returns
Warranty
Data Security
parcelLab Retain
ReturnBear
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
ReturnBear
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, ReturnBear, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among parcelLab Retain, ReturnBear, and AfterShip Returns.
parcelLab Retain
ReturnBear
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainReturnBearAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainReturnBearAfterShip Returns
- Return Request FilteringparcelLab RetainReturnBearAfterShip Returns
- RMA CSV ExportparcelLab RetainReturnBearAfterShip Returns
- Multi-Currency SupportparcelLab RetainReturnBearAfterShip Returns
- Return request or label expirationparcelLab RetainReturnBearAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainReturnBearAfterShip Returns
- Edit RMAparcelLab RetainReturnBearAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainReturnBearAfterShip Returns
- Return Sub-ReasonsparcelLab RetainReturnBearAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainReturnBearAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainReturnBearAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainReturnBearAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainReturnBearAfterShip Returns
- Exchange Order TrackingparcelLab RetainReturnBearAfterShip Returns
- IncentivesparcelLab RetainReturnBearAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainReturnBearAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainReturnBearAfterShip Returns
- Inventory Data SyncparcelLab RetainReturnBearAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainReturnBearAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainReturnBearAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainReturnBearAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainReturnBearAfterShip Returns
- Conditional ResolutionsparcelLab RetainReturnBearAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainReturnBearAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainReturnBearAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainReturnBearAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainReturnBearAfterShip Returns
- BlocklistparcelLab RetainReturnBearAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainReturnBearAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainReturnBearAfterShip Returns
- Remove Solution BrandingparcelLab RetainReturnBearAfterShip Returns
- Multi-Language EmailsparcelLab RetainReturnBearAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainReturnBearAfterShip Returns
- Email Types (Returns Status)parcelLab RetainReturnBearAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainReturnBearAfterShip Returns
- Multi-Language SupportparcelLab RetainReturnBearAfterShip Returns
- Custom Domain with SSLparcelLab RetainReturnBearAfterShip Returns
- Google Analytics TrackingparcelLab RetainReturnBearAfterShip Returns
- Embedded ReturnsparcelLab RetainReturnBearAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainReturnBearAfterShip Returns
- Support Chat BoxparcelLab RetainReturnBearAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainReturnBearAfterShip Returns
- CSV Export/DownloadparcelLab RetainReturnBearAfterShip Returns
- Report EmailingparcelLab RetainReturnBearAfterShip Returns
- Analytics BenchmarkingparcelLab RetainReturnBearAfterShip Returns
- Reports TypesparcelLab RetainReturnBearAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainReturnBearAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainReturnBearAfterShip Returns39
- eCommerce PlatformsparcelLab RetainReturnBearAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainReturnBearAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainReturnBearAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainReturnBearAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainReturnBearAfterShip Returns
- Returns APIparcelLab RetainReturnBearAfterShip Returns
Data Security
- SOC2parcelLab RetainReturnBearAfterShip Returns
- ISO27001parcelLab RetainReturnBearAfterShip Returns
- GDPRparcelLab RetainReturnBearAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year