Optoro vs. ShippyPro
Take a look at this side-by-side comparison of Optoro, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Optoro
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Optoro
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Optoro
0%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Optoro
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Optoro
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Optoro
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Optoro
ShippyPro
AfterShip Returns
Warranty
Data Security
Optoro
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Optoro
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Optoro, ShippyPro, and AfterShip Returns.
Optoro
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalOptoroShippyProAfterShip Returns
- Admin portal - Multi-Language SupportOptoroShippyProAfterShip Returns
- Return Request FilteringOptoroShippyProAfterShip Returns
- RMA CSV ExportOptoroShippyProAfterShip Returns
- Multi-Currency SupportOptoroShippyProAfterShip Returns
- Return request or label expirationOptoroShippyProAfterShip Returns
- Shopify Resolution TaggingOptoroShippyProAfterShip Returns
- Edit RMAOptoroShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupOptoroShippyProAfterShip Returns
- Return Sub-ReasonsOptoroShippyProAfterShip Returns
- Return Reason Multi-Language SupportOptoroShippyProAfterShip Returns
- Mandatory Comment and Photo UploadOptoroShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformOptoroShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeOptoroShippyProAfterShip Returns
- Exchange Order TrackingOptoroShippyProAfterShip Returns
- IncentivesOptoroShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyOptoroShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderOptoroShippyProAfterShip Returns
- Inventory Data SyncOptoroShippyProAfterShip Returns
- Minimum Inventory ThresholdOptoroShippyProAfterShip Returns
- Fulfillment Hold/ControlOptoroShippyProAfterShip Returns
Return Resolutions
- Return ResolutionOptoroShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsOptoroShippyProAfterShip Returns
- Conditional ResolutionsOptoroShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundOptoroShippyProAfterShip Returns
Eligibility Rules
- Return WindowOptoroShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesOptoroShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsOptoroShippyProAfterShip Returns
- BlocklistOptoroShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListOptoroShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsOptoroShippyProAfterShip Returns
- Remove Solution BrandingOptoroShippyProAfterShip Returns
- Multi-Language EmailsOptoroShippyProAfterShip Returns
- Internal Merchant NotificationsOptoroShippyProAfterShip Returns
- Email Types (Returns Status)OptoroShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorOptoroShippyProAfterShip Returns
- Multi-Language SupportOptoroShippyProAfterShip Returns
- Custom Domain with SSLOptoroShippyProAfterShip Returns
- Google Analytics TrackingOptoroShippyProAfterShip Returns
- Embedded ReturnsOptoroShippyProAfterShip Returns
- Remove Solution Provider BrandingOptoroShippyProAfterShip Returns
- Support Chat BoxOptoroShippyProAfterShip Returns
Analytics
- Analytics DashboardOptoroShippyProAfterShip Returns
- CSV Export/DownloadOptoroShippyProAfterShip Returns
- Report EmailingOptoroShippyProAfterShip Returns
- Analytics BenchmarkingOptoroShippyProAfterShip Returns
- Reports TypesOptoroShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionOptoroShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationOptoroShippyProAfterShip Returns39
- eCommerce PlatformsOptoroShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformOptoroShippyProAfterShip Returns
- Tech Partners & SolutionsOptoroShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesOptoroShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionOptoroShippyProAfterShip Returns
- Returns APIOptoroShippyProAfterShip Returns
Data Security
- SOC2OptoroShippyProAfterShip Returns
- ISO27001OptoroShippyProAfterShip Returns
- GDPROptoroShippyProAfterShip Returns
Pricing Comparison
Optoro Pricing
We don't have enough data
You can subscribe to receive the data updates.ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year