Optoro vs. Synctrack Returns and Exchanges (Returns Drive)
Take a look at this side-by-side comparison of Optoro, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Optoro
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Returns Management
Optoro
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
87%
Exchange Management
Optoro
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Return Resolutions
Optoro
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
75%
eCommerce Platforms
Optoro
Synctrack Returns and Exchanges (Returns Drive)
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Optoro
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Optoro
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Warranty
Data Security
Optoro
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Optoro
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Optoro, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns Customers
Betsey JohnsonShopify
DiademNYCShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among Optoro, Synctrack Returns and Exchanges (Returns Drive) , and AfterShip Returns.
Optoro
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Returns Management
- Admin PortalOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Admin portal - Multi-Language SupportOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Request FilteringOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- RMA CSV ExportOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Currency SupportOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return request or label expirationOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Shopify Resolution TaggingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Edit RMAOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Returns Reason
- Return Reasons by GroupOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Sub-ReasonsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Reason Multi-Language SupportOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Mandatory Comment and Photo UploadOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Exchange Management
- Exchanges Available PlatformOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Exchange Order TrackingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- IncentivesOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Inventory Data SyncOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Minimum Inventory ThresholdOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Fulfillment Hold/ControlOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Resolutions
- Return ResolutionOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Conditional ResolutionsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Eligibility Rules
- Return WindowOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- BlocklistOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Notifications
- Customizable Return Notification EmailsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution BrandingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language EmailsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Internal Merchant NotificationsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Email Types (Returns Status)OptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language SupportOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Custom Domain with SSLOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Google Analytics TrackingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Embedded ReturnsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution Provider BrandingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Support Chat BoxOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Analytics
- Analytics DashboardOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- CSV Export/DownloadOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Report EmailingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Analytics BenchmarkingOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Reports TypesOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns39
- eCommerce PlatformsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Tech Partners & SolutionsOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Returns APIOptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Data Security
- SOC2OptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- ISO27001OptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- GDPROptoroSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Pricing Comparison
Optoro Pricing
We don't have enough data
You can subscribe to receive the data updates.Synctrack Returns and Exchanges (Returns Drive) Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year